Maria Das Dores Pereira Urrutia
SAINT PAUL,MN
Summary
Knowledgeable Order Fulfillment Associate experienced with warehouse, distribution and stock management operations. Helps team members deliver on order promises with organized spaces and quickly filled shipments. Excels under pressure and understands how to safely use equipment.
Overview
15
15
years of professional experience
Work History
Order Fulfillment Associate
Macy's
03.2021 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Customer Greeter
Enterprise Holdings
03.2017 - 03.2019
- Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
- Showcased exceptional multitasking abilities by simultaneously greeting incoming customers, directing them to appropriate locations and managing a consistent flow of traffic during busy periods.
Security Agent
Enterprise Holdings
01.2011 - 03.2017
- Enhanced facility security by conducting regular patrols and monitoring CCTV systems.
- Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
- Managed access control systems, ensuring only authorized personnel entered restricted areas within the facility.
Driver
Enterprise Holdings
01.2010 - 01.2011
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Driver
Golden Gate
01.2009 - 01.2010
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Education
GED -
Hubbs Center
Saint Paul05.2016
Business Course
Neighborhood Development Center
Saint Paul, MN05.2010
High School Diploma -
EESG Profa. Maria Antonia De Barros
12.1993
Skills
- Shipping procedures
- Packing expertise
- Warehouse Operations
- Order Picking
- Microsoft Word
- Fluent and Portuguese and Spanish
Timeline
Order Fulfillment Associate
Macy's
03.2021 - Current
Customer Greeter
Enterprise Holdings
03.2017 - 03.2019
Security Agent
Enterprise Holdings
01.2011 - 03.2017
Driver
Enterprise Holdings
01.2010 - 01.2011
Driver
Golden Gate
01.2009 - 01.2010
GED -
Hubbs Center
Business Course
Neighborhood Development Center
High School Diploma -
EESG Profa. Maria Antonia De Barros