Maria De Carmen Ramos

Family Services Specialist

Izzi Early Education (Formerly IHSD)

01.2006 - Current

Bilingual (reading, speaking and writing)
Work with computers: Microsoft Words, PowerPoint, Excel
Provide resources and referrals to families
Work in partnership with school districts
Recruit families for participation in the program
Conduct home visits
Work in partnership with teaching staff
Good customer services to clients
Respect all cultures and beliefs
Organize and lead the Parent Group Meeting once a month
Organize and lead the Parent Center Committee Meeting once a month
Working in collaboration with the community agencies (WIC, Library, Star Vista)
Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
Identified available community resources and programs for families of disabled children.
Enhanced family support by conducting thorough assessments and identifying specific needs.
Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
Visited homes of families and maintained appropriate contact as directed by agency procedures.
Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
Facilitated support groups for parents, fostering a sense of community and shared learning experiences.
Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
Organized community outreach events, raising awareness about available resources for struggling families.
Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
Developed individualized service plans for families, resulting in improved well-being and stability.
Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
Collaborated with multidisciplinary teams to address complex issues impacting families'' lives.
Collaborated with families to assist in growth, development, and education to increase potential.
Led educational workshops for parents on topics such as child development and positive discipline techniques to strengthen parent-child relationships.
Coordinated referrals from other agencies, streamlining access to supportive services for clients in need.
Created a safe environment for open dialogue between family members during mediation sessions leading towards conflict resolution.
Assessed progress towards goals regularly, adjusting service plans accordingly based on family feedback and professional observations.
Provided comprehensive case management services to ensure coordinated, effective interventions.
Advocated for families within the legal system, helping them navigate challenging situations and obtain necessary resources.
Trained new Family Advocates in best practices to ensure consistent service delivery across the organization.
Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
Monitored and evaluated program outcomes, utilizing data to inform future strategies and continuously improve service delivery.
Partnered with local schools to facilitate communication between parents and educators regarding individual student needs.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Documented data and completed accurate updates to case records.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Facilitated family meetings to ensure communication and collaboration between family members.
Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Developed and implemented strategies to reduce and prevent family conflict.
Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Worked with educational team to develop Individual Education Plans (IEPs) for students.
Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
Maintained detailed case histories, metrics and reports to meet strict standards.
Developed and implemented programs to support children's mental health and well-being.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Lead individualized and group counseling sessions with children and families.
Maintained confidential records and documentation in [Type] database.
Attended and participated staff meetings and training seminars.
Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
Mentored new staff members as they navigated the complexities of family services work; sharing knowledge and expertise to enhance overall team performance.
Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
Maximized client engagement through proactive outreach efforts, including home visits, phone calls, and written correspondence.
Facilitated monthly parenting groups to strengthen parenting abilities and provide access to knowledge and skills to encourage positive environments.
Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
Enriched cultural competence within the agency, developing training materials addressing diverse populations served in the community.
Improved family well-being by conducting comprehensive assessments and developing tailored service plans.
Empowered clients by delivering educational workshops on parenting skills, financial literacy, and self-care techniques.
Enhanced case management through regular monitoring, reviewing, and updating of individualized service plans.
Demonstrated commitment to professional growth by attending relevant trainings, workshops, and conferences; continuously updating skills and knowledge within the family services field.

Summary

Overview

Work History

Family Services Specialist

Teacher Assistant

Education

Bachelor of Applied Arts And Science - Early Childhood Studies

A.S Degree - Early Childhood Education

Family Development Certificate -

Parent Project Certificate -

ECE Certificate -

Skills

Languages

Timeline

Family Services Specialist

Teacher Assistant

Parent Project Certificate -

ECE Certificate -

Bachelor of Applied Arts And Science - Early Childhood Studies

A.S Degree - Early Childhood Education

Family Development Certificate -

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