Mariadeliz Cruz
Boston,MA
Summary
Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work and looks for opportunities to help others. Keeps strict compliance with health and safety requirements with strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Receptionist Supervisor
Balans Organic Spa
Boston, MA
03.2024 - Current
- Managed and supervised all areas of spa ensuring a well running spa for colleagues and guests
- Greeted and welcomed guests in a professional manner.
- Maintained guest records in accordance with established procedures.
Server
Guy Fieri's Boston Kitchen + Bar
Boston, MA
10.2023 - 08.2024
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Receptionist
Onyva Dog Spa
Boston, MA
08.2023 - 07.2024
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
Receptionist
Encore Boston Harbor
Boston, MA
11.2022 - 05.2023
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted visitors and provided them with assistance.
Photographer/Painter
Artist For Humanity
Boston, MA
08.2021 - 02.2022
- Photographed special events, parties and portraits.
- Edit photos using Adobe Photoshop and other software applications.
- Set up lights, backdrops and props for shoots and events.
Customer Service Representative
Walgreens
Boston, MA
11.2019 - 05.2021
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided accurate information about products and services to customers.
Photographer
MGH Photostories
Boston, MA
10.2017 - 06.2018
- Conducted research to identify key stakeholders in local activism movements such as segregation withing Boston neighborhoods, classism and our education system.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Create portfolios for clients to showcase work.
Child Walker
Self Employed Services
, MA
10.2017 - 06.2018
- Job I created in middle school, walking elementary students to the Boys & Girls club after school for which parents would compensate me every week.
- Inspired many other students to begin walking youth as their business as well
- Informed family members of changes in the childs' health status or behavior when necessary.
Education
Master Esthetician Certificate - Aesthetician
Catherine Hinds Institute of Esthetics
Woburn, MA05-2025
High School Diploma -
Somerville High School
Somerville, MA05-2022
Skills
- Guest Engagement
- Cash Handling
- Suggestive Selling
- Menu Memorization
- Point of Sale (POS) System Operations
- Appointment Scheduling
Custom
Drink Master Bartending School
Tips Certification
08/2023
Timeline
Receptionist Supervisor
Balans Organic Spa
03.2024 - Current
Server
Guy Fieri's Boston Kitchen + Bar
10.2023 - 08.2024
Receptionist
Onyva Dog Spa
08.2023 - 07.2024
Receptionist
Encore Boston Harbor
11.2022 - 05.2023
Photographer/Painter
Artist For Humanity
08.2021 - 02.2022
Customer Service Representative
Walgreens
11.2019 - 05.2021
Photographer
MGH Photostories
10.2017 - 06.2018
Child Walker
Self Employed Services
10.2017 - 06.2018
Master Esthetician Certificate - Aesthetician
Catherine Hinds Institute of Esthetics
High School Diploma -
Somerville High School
Similar Profiles
Julia BelloJulia Bello
Massages at Spa Organic BodyMassages at Spa Organic Body
Tessie CainTessie Cain
Licensed Massage Therapist at Organic Origins SpaLicensed Massage Therapist at Organic Origins Spa
Rong XuRong Xu
Plastic Surgeon Assistant at Central Park Organic SpaPlastic Surgeon Assistant at Central Park Organic Spa
Richard McDonoughRichard McDonough
Marketing Coordinator at Boston Firefighters Credit UnionMarketing Coordinator at Boston Firefighters Credit Union
Lucia De Melo AndradeLucia De Melo Andrade
Head Waiter at Restaurante O Carvoeiro De PalmaHead Waiter at Restaurante O Carvoeiro De Palma