Maria Elena Alvarez
Porter
Summary
Known for enhancing client satisfaction and retention, I excel in sanitation standards and relationship building, ensuring a comfortable and welcoming environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Eyelash Extension Technician
Amazing Lash Studio
05.2021 - 10.2023
- Increased salon revenue by offering a variety of eyelash extension styles and techniques.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Educated clients on proper maintenance techniques for their extensions, resulting in fewer issues or complaints.
- Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.
- Provided exceptional customer service, leading to an increase in repeat customers and positive reviews.
- Enhanced client satisfaction by providing high-quality eyelash extension services tailored to individual needs.
- Improved client retention by fostering strong relationships through attentive listening and personalized recommendations.
Education
Cosmetology Certification - Cosmetology
Aveda Institute
Houston, TX09.2020
High School Diploma -
New Caney High School
New Caney, TX2019
Skills
- Workspace Organization
- Upselling Services
- Lash lift and tint
- Eyelash extension application
- Sanitation Standards
- Brow lamination
- Makeup artistry
- Schedule Management
- Social skills
- Relationship Building
- Cosmetology
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Eyelash Extension Technician
Amazing Lash Studio
05.2021 - 10.2023
Cosmetology Certification - Cosmetology
Aveda Institute
High School Diploma -
New Caney High School
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