Managed front desk operations, ensuring efficient check-in and check-out procedures.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Maintained accurate records of visitor logs and appointments for reference.
Utilized multi-line phone system to handle incoming calls effectively and professionally.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
IT Financial Secretary
KISD
04.2022 - 06.2024
Managed financial transactions and maintained accurate records to ensure compliance with organizational policies.
Developed filing systems for financial documents, improving retrieval speed and organization.
Received dues, fees and payments and provided transaction receipts. Turn money daily to financial secretary.
Maintained accurate records of organizational finances and generated reports as requested.
Taking calls and assistance staff, parents and students
Stock supplies. Maintain the office well organized.
Workroom Aide
KISD
10.2021 - 04.2022
Supported individualized education plans by providing copies, eliminate work for teachers.
Collaborated with staff to maintain a safe and productive learning environment for all students.
Observed and monitored children's during meals
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Purchased and maintained office supplies.
Screen Facilitator
ExecuTeam
06.2020 - 09.2021
Screen every staff, and visitors at the facility for fever.
Office Assistant
Memorial Hermann The Woodlands Hospital
03.2006 - 06.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Provided backup support for reception duties such as greeting visitors warmly upon arrival or answering incoming phone calls courteously.
Managed correspondence, including emails and phone calls, to maintain clear communication between clients and colleagues.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Purchased and maintained office supplies.
Processed financial transactions accurately, ensuring compliance with industry regulations and standards.
Assisted nursing staff by admitting patients in the NICU.
Sr Office Assistant
Memorial Hermann Southwest Hospital
05.2000 - 04.2006
Managed daily office operations, ensuring smooth workflow and communication among departments.
Coordinated scheduling for multiple healthcare professionals, optimizing patient appointment management.
Implemented filing radiology reports and films.
Trained new staff on office procedures, contributing to consistent service delivery and operational effectiveness.
Led initiatives to optimize office procedures, resulting in enhanced productivity and reduced operational costs.
Optimized document storage by digitizing paper records using scanning technology and maintaining organized electronic file systems.
Assistant Manager
Dayyani Creations
01.1997 - 05.2000
Greeting and helping customers, lay out and pick up merchandise every day. Run errands for the owners including deposit money, picking up lunches.
Collect money for payments.
Education
Associate of Science - PCA
Schemieding Center
Springfield, AR
10-2017
Associate of Science - MAA
Texas School of Business
Houston, TX
11-1994
GED -
Houston Community College
Houston, TX
06-1991
Skills
Multitasked, ability to speak English and Spanish Punctual, committed, proficiency with microsoft Capable of of understanding and follow directions Office environment experience, Friendly, polite, compassionate, work well with people, take responsibility for actions, and stand up and take leadership