Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria F. Bulla

Brooklyn,USA

Summary

Experienced server and barista with over 6 years in high-volume, fast-paced hospitality environments. Combines exceptional guest relations and mastery of modern POS systems (Toast, TouchBistro, OpenTable) with a Master’s degree in Food Safety Management. Highly skilled in upholding rigorous sanitation practices, compliance, and driving efficiency in front-of-house operations.

Overview

6
6
years of professional experience

Work History

Waitress/Barista

Balkan Grind
Brooklyn, USA
11.2025 - Current
  • Leveraged advanced food safety knowledge to monitor sanitation protocols and ensure 100% compliance with local health department regulations.
  • Developed extensive knowledge of coffee-making techniques.
  • Assisted in onboarding and training over 5 new team members on service protocols, menu presentation, and POS operations.

Waitress

Café Miguel
Brooklyn, USA
06.2023 - Current
  • Prepared specialty coffee beverages in a fast-paced environment.
  • Delivered friendly and efficient customer service during peak hours.
  • Maintained cleanliness and compliance with food safety standards.

Waitress

Convivium Osteria
Brooklyn, USA
05.2020 - 05.2026
  • Addressed customer inquiries and resolved issues, improving overall dining experience.
  • Efficiently managed high-volume shifts, serving over 80 guests per night while maintaining upscale service standards.
  • Utilized Toast System for accurate order entry, table management, and seamless communication with the kitchen.

Education

Master of Science - Food safety management

Universidad Internacional De La Rioja
Spain
06-2026

Bachelor of Science - Chemical Engineering

Universidad De La Sabana
Spain
05-2022

Skills

  • Exceptional customer service
  • Advanced Food Safety Compliance and Health Dept Regulations
  • Food Safety Management⁠
  • Team Player
  • Attention to detail
  • Conflict resolution
  • Training and onboarding
  • Adaptive and creative
  • Time management

Languages

  • Spanish, Native
  • English, Bilingual

Timeline

Waitress/Barista

Balkan Grind
11.2025 - Current

Waitress

Café Miguel
06.2023 - Current

Waitress

Convivium Osteria
05.2020 - 05.2026

Master of Science - Food safety management

Universidad Internacional De La Rioja

Bachelor of Science - Chemical Engineering

Universidad De La Sabana
Maria F. Bulla