Braelyn Peel
Apple Valley,CA
Summary
Dynamic and dedicated server with a strong work ethic, honed at Down Home Grill. Expert in cash handling and exceptional customer service, I consistently enhanced guest experiences through effective multitasking and upselling techniques. Known for fostering team collaboration and maintaining cleanliness standards, I thrive in fast-paced environments while ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Server/Waitress/Cashier/Barista
Down Home Grill
Victorville, CA
09.2024 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Apple Valley High School
Apple Valley, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Menu memorization
- Team collaboration
- Always smiling
- Easy to get along with
- Time Management
- Social Skills
Timeline
Server/Waitress/Cashier/Barista
Down Home Grill
09.2024 - 07.2025
Apple Valley High School