Business
Maria Fernanda Castillo
Plaza Doña Dalila
Deerfield Beach,FL
Summary
Enthusiastic professional with a background in customer service and team support. Known for strong interpersonal communication and a solid work ethic. Aiming to leverage expertise in problem-solving and organization to drive operational efficiency and enhance customer experiences.
Work History
Babysitter
- Supervised children's activities, ensuring safety and engagement through creative play.
- Prepared and served nutritious meals, accommodating dietary restrictions effectively.
- Developed and maintained daily schedules, promoting routine and stability for children.
- Communicated regularly with parents regarding child development and behavior.
- Assisted with homework and educational activities, fostering a supportive learning environment.
- Managed conflicts between children, applying conflict resolution techniques to promote harmony.
- Maintained a clean and safe environment, adhering to hygiene standards consistently.
- Played games, worked on puzzles, and read books to young children.
Intern
4 Months- Assisted in daily operations, ensuring smooth workflow and timely service delivery.
- Engaged customers, providing information about products and addressing inquiries effectively.
- Supported inventory management by organizing stock and updating records accurately.
- Collaborated with team members to enhance service efficiency during peak hours.
- Implemented best practices for cleanliness and safety in work environment consistently.
Volunteer
1 Month- Assisted in organizing leadership development workshops for local youth.
- Supported recruitment efforts by engaging potential candidates through outreach events.
- Coordinated logistics for international exchange programs, enhancing participant experience.
- Facilitated team meetings to discuss project progress and address challenges.
- Managed social media accounts, increasing engagement and visibility within the community.
- Increased cultural awareness with organization of multicultural festivals.
Volunteer
2 Months- Collaborated with peers to implement community service projects that fostered teamwork.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Conducted feedback sessions with participants to improve future program offerings.
- Assisted with special events and programs.
Education
Bachelor of Arts - Business Management
- Study Abroad: Nicaragua
- I found the Guadalupe Youth Apostolate in my city.
- Volunteering in Aiesec.
Skills
Patience and empathy
Problem-solving
Time management
Strong work ethic
Timeline
Intern
Plaza Doña Dalila
03.2024 - 07.2024Read More
Volunteer
AIESEC
12.2018 - 01.2019Read More
Volunteer
AIESEC
11.2018 - 01.2019Read More
Babysitter
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Keiser University
Bachelor of Arts from Business Management
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