Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Maria Fernanda Delgado Bravo

Mexico,ME

Overview

12
years of professional experience

Work History

Minghua
Mexico, San Luis Potosí

Senior Human Resources Executive - HRBP
07.2024 - Current

Job overview

  • Provided guidance on complex HR matters such as disciplinary action, grievances, dispute resolution and legal compliance.
  • Developed best practice policies for a wide range of HR functions including recruitment, onboarding, training and development and compensation and benefits.
  • Managed employee relations programs including team building initiatives, recognition awards and social events.
  • Organized annual salary review exercises involving market analysis and benchmarking against industry standards.
  • Assisted managers in resolving conflicts between employees by providing advice on disciplinary procedures and policies.
  • Advised managers on appropriate actions when dealing with difficult personnel situations such as harassment complaints or poor performance reviews.
  • Collaborated with other departments to create a positive work environment that fosters collaboration and productivity.

HSBC Electronic Data Processing
Mexico, Mexico City

USA HR Advisor Offshore
04.2022 - 01.2024

Job overview

  • Worked in different projects with colleagues from USA, India, UK and Asia.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Monitored customer service operations to confirm compliance with quality standards.
  • Advised on organizational structure and human resource management to promote efficient business operations.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Conducted interviews for work investigations.

Devant
Mexico, Mexico City

HR Director
03.2019 - 02.2022

Job overview

  • Enhanced employee satisfaction by implementing streamlined HR processes and tools.
  • Implemented data-driven approaches for workforce planning, enabling proactive talent management decisions.
  • Evaluated compensation structures and policies, ensuring competitive positioning within the market and internal equity among staff members.
  • Established strong relationships with both employees and management teams, fostering a collaborative work environment.
  • Strengthened employer brand through targeted recruitment marketing campaigns aimed at attracting top tier candidates.
  • Facilitated regular communication channels between management and employees to promote transparency and engagement.
  • Oversaw talent acquisition efforts, ensuring alignment with company values and growth strategies.
  • Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Fostered positive work environment through comprehensive employee relations program.

Devant
Mexico, Mexico City

Senior HR Coordinator
03.2018 - 03.2019

Job overview

  • Reduced time-to-hire by optimizing the recruitment process, utilizing applicant tracking systems and social media networking tools.
  • Streamlined HR workflows for increased efficiency by automating various administrative tasks.
  • Implemented an efficient payroll system, reducing errors while maintaining accurate records for employees: hours, leave balances, and deductions.
  • Organized internal communication channels such as newsletters or intranet pages to keep employees informed about company news and updates.
  • Successfully negotiated competitive benefits packages with vendors, ensuring employee wellness and cost-effectiveness.
  • Implemented HR technology solutions for improved data management, reporting capabilities, and overall efficiency within the department.
  • Collaborated with department managers to develop targeted training programs for skill development and career growth.
  • Conducted new employee onboarding and provided ongoing orientation training.

Devant (Remote)
Mexico, Mexico City

IT Recruitment Consultant
01.2016 - 03.2018

Job overview

  • Reduced time-to-fill metrics by strategizing targeted recruitment campaigns for niche IT positions.
  • Displayed deep understanding of market trends to provide valuable insights to both clients and candidates during the recruitment process.
  • Enhanced team productivity with regular training on industry trends, technologies, and recruitment strategies.
  • Demonstrated expertise in recruiting for specialized IT roles such as software developers, network engineers, data analysts, project managers, among others.
  • Successfully placed high-caliber candidates in permanent and contract roles within the technology sector.
  • Built a diverse candidate pool by utilizing multiple sourcing channels, including social media, referrals, job boards, and networking events.
  • Interviewed candidates using different interview methods and approaches.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.

Devant (Remote)
Mexico, Mexico City

IT Sales Executive
02.2013 - 12.2015

Job overview

  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
  • Participated in industry trade shows to represent company and generate valuable leads for future business growth.
  • Developed strong rapport with customers and created positive impression of business.

Education

University of The Incarnate Word
Mexico

MBA
04-2020

Universidad Liceo Cervantino
Mexico

BBA from International Trade And Customs
07-2016

Skills

  • Organizational development
  • Workforce planning
  • Talent management
  • Employee retention
  • Compensation and benefits
  • HRIS management
  • Mentoring and coaching
  • Employee relations
  • Workforce improvements
  • Human resources management
  • Strategic planning
  • Policy implementation

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Senior Human Resources Executive - HRBP

Minghua
07.2024 - Current

USA HR Advisor Offshore

HSBC Electronic Data Processing
04.2022 - 01.2024

HR Director

Devant
03.2019 - 02.2022

Senior HR Coordinator

Devant
03.2018 - 03.2019

IT Recruitment Consultant

Devant (Remote)
01.2016 - 03.2018

IT Sales Executive

Devant (Remote)
02.2013 - 12.2015

University of The Incarnate Word

MBA

Universidad Liceo Cervantino

BBA from International Trade And Customs

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Maria Fernanda Delgado Bravo