Maria Fernanda Rugama
San Diego,California
Summary
Dedicated and compassionate Life Coach with a genuine passion for guiding individuals on their unique journeys toward personal and professional fulfillment. I see myself as a cheerleader, collaboratively exploring the boundless possibilities that life offers alongside my clients.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Certified Life Coach
Self-employeed
San Diego, CA
11.2023 - Current
- Infuse enthusiasm and positivity into each client's life journey, fostering an environment of encouragement and motivation.
- Offering a personable and direct approach, I focus on guiding clients toward self-reflection and personal development, empowering them to overcome obstacles and thrive.
- Connect with clients, ensuring a deep understanding of their aspirations, challenges, and needs.
- Established a reputation for creating a supportive and non-judgmental coaching environment, contributing to a high client satisfaction rate.
Airbnb Host
Joseph Saari
03.2021 - Current
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Implemented successful strategies to increase customer satisfaction.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Administrative Manager/House Manager
Michelle Leroux
10.2018 - 08.2023
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Established working relationships with clients by organizing various events.
- Brainstormed and implemented creative event concepts and themes.
Education
Associate of Science - Dental Hygiene
Taft College
Taft, CAAssociate of Arts - Liberal Studies
Bakersfield College
Bakersfield, CA05.2003
Skills
- Emotional Support
- Relationship Issues Management
- Time Management
- Creative Thinking
- Teenage Guidance
- Positive Communication
- Emotional Support
- Positivity
Certification
- Certified Project Management From San Diego College of Continuing Education - Dec 2022
- Professional Life Certification -Feb 2004
Bilingual Certification form Bakersfield College
Tested 2002
Timeline
Certified Life Coach
Self-employeed
11.2023 - Current
Airbnb Host
Joseph Saari
03.2021 - Current
Administrative Manager/House Manager
Michelle Leroux
10.2018 - 08.2023
Associate of Science - Dental Hygiene
Taft College
Associate of Arts - Liberal Studies
Bakersfield College
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