Maria Fernanda Souza
Jacksonville,FL
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Sales Associate
CVS Pharmacy
Jacksonville
08.2023 - Current
- Processed credit card transactions quickly and securely.
- Developed trusting relationships with customers by making personal connections.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Warehouse Worker
Grainger
Jacksonville, FL
05.2022 - 06.2023
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Packed boxes and stock using organizational guidelines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Cashier
Rio Bonito Latino Market
Jacksonville, FL
03.2021 - 05.2022
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Atlantic Coast High School
Jacksonville, FL05.2021
Bachelor of Science - Computer Science
Florida State College
Jacksonville, FLSkills
- Cleaning and Organizing
- Purchase Order Review
- Storage Organization
- Self-Motivated and Disciplined
- Clear Communication
- Safety Training
- Punctual and Dependable
- Cash handling accuracy
- Exceptional customer service
Languages
Contact
Phone number: (904) 431-1594
Timeline
Sales Associate
CVS Pharmacy
08.2023 - Current
Warehouse Worker
Grainger
05.2022 - 06.2023
Cashier
Rio Bonito Latino Market
03.2021 - 05.2022
High School Diploma -
Atlantic Coast High School
Bachelor of Science - Computer Science
Florida State College