Maria Guadalupe Larumbe Gutierrez
Chicago,IL
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT OF SALES DEPARTMENT
Hilton Garden Inn Hotel
01.2016 - 04.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Ecommerce Direction Assistant
Hard Rock Hotel
10.2006 - 12.2009
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
Bachelor of Arts - Business Administration
West Liberty University
West Liberty, WV01.2000
Skills
- Appointment Scheduling
- Invoice Processing
- Data Entry
- Scheduling
- Mail Distribution
- Office Administration
- Complaint Resolution
- Call Management
- Refund Processing
- Payment Collection
- Relationship Building
- Organization and Time Management
Timeline
ADMINISTRATIVE ASSISTANT OF SALES DEPARTMENT
Hilton Garden Inn Hotel
01.2016 - 04.2020
Ecommerce Direction Assistant
Hard Rock Hotel
10.2006 - 12.2009
Bachelor of Arts - Business Administration
West Liberty University
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