Summary
Overview
Work History
Education
Skills
Websites
Timeline
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MARIAH AGYAPONG

Seattle

Summary

Dynamic advocate with a proven ability to unite diverse perspectives and foster inclusive dialogue, supported by extensive experience in social services. Exceptional adaptability and communication skills excel across various environments, driven by a strong commitment to racial and social justice. Eager to contribute to an organization prioritizing equity and inclusion, leveraging expertise in developing impactful policies and procedures. Dedicated to enhancing the quality of life in marginalized communities through collaborative initiatives and strategic advocacy.

Overview

5
5
years of professional experience

Work History

Social Services Coordinator

GENPRIDE
12.2023 - Current
  • Identified community member needs and referred individuals to a variety of appropriate social services and resources (housing, food assistance, healthcare, etc.)
  • Documented and entered monthly service outcome data for Information & Assistance contacts
  • Coordinated 5 support groups at GenPride center tailored to needs of LGBTQ+ senior community in King County
  • Scheduled support group meetings managing outreach and communication with attendees, facilitators, staff and volunteers
  • Recruited, interviewed, and supervised group facilitators fostering a collaborative and mission-driven team culture with a focus on peer-to-peer engagement
  • Worked collaboratively with Programs & Services team to offer community programs ex. weekly lunch service
  • Gained skills in communication, conflict resolution, and resource navigation experience

Social Service Specialist I

WA STATE DEPARTMENT OF CHILDREN, YOUTH, AND FAMILIES
03.2022 - 06.2023
  • Performed social services including assessments and/or investigations of abuse or neglect of children.
  • Maintained case records and interviewed over 40 families and children to assess needs and provide resources.
  • Completed 320 hours of WA State Regional Core Training gaining skills in conflict resolution and child safety policies/practices.
  • Implemented appropriate service objectives or treatment plans to meet case or family-specific needs.
  • Assisted a team of five social workers with monthly wellness checks and home visits to supervise separated families.
  • Gained skills in diverse problem solving, care coordination, and community engagement.

Development Special Events Intern

AMERICAN RED CROSS
01.2018
  • Executed Snohomish County Heroes Breakfast for the American Red Cross Association by conducting interviews with nominees and converting transcripts into compelling stories.
  • Acquired communicative skills in relation to high-stress situations.

Floor Leader

LUSH COSMETICS
12.2020 - 03.2022
  • Provided a unique customer experience while engaging in effective teamwork, communication, and striving towards excellence and constant development in my role.
  • Gained public speaking experience, active listening skills, and time management.

Summer Camp Instructor

ALPHABEST EDUCATION, INC.
01.2019
  • Engaged 15 children per day with curriculums including STEM, engineering, robotics, and arts and crafts.
  • Advanced abilities to be flexible in a fast-paced environment and problem solve.

Education

B.A. - Sociology, Women/Gender/Sexuality Studies

WESTERN WASHINGTON UNIVERSITY
Bellingham, WA
06-2021

Skills

  • Communication
  • Customer Service Oriented
  • Data reporting
  • Organization
  • Conflict Resolution
  • Cultural Competence
  • Microsoft Office Suite
  • Getcare Database
  • Salesforce
  • Quantitative research utilizing SPSS
  • Team collaboration
  • Experienced with Zoom platform

Timeline

Social Services Coordinator

GENPRIDE
12.2023 - Current

Social Service Specialist I

WA STATE DEPARTMENT OF CHILDREN, YOUTH, AND FAMILIES
03.2022 - 06.2023

Floor Leader

LUSH COSMETICS
12.2020 - 03.2022

Summer Camp Instructor

ALPHABEST EDUCATION, INC.
01.2019

Development Special Events Intern

AMERICAN RED CROSS
01.2018

B.A. - Sociology, Women/Gender/Sexuality Studies

WESTERN WASHINGTON UNIVERSITY

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