MARIAH ARD
Kuna,ID
Summary
Customer service associate with a focus on delivering exceptional support and fostering positive client relationships. Demonstrates strong communication and interpersonal skills tailored to enhance customer satisfaction and loyalty. Committed to continuous learning and growth within the field, leveraging teamwork and collaboration to achieve shared goals.
Overview
3
3
years of professional experience
Work History
Juicer
Nekter Juice Bar
Meridian, Idaho
09.2025 - Current
- Prepared fresh juices using high-quality fruits and vegetables daily.
- Operated juicing equipment and maintained cleanliness and safety standards.
- Educated customers about juice benefits and menu options effectively.
- Managed inventory levels to ensure product availability and freshness.
- Monitored product quality to maintain Nekter Juice Bar's high standards consistently.
- Engaged with customers, addressing inquiries and ensuring a positive experience.
- Prepared fresh smoothies using high-quality fruits and vegetables daily.
- Provided excellent customer service by taking orders and answering questions.
Pet Sitter
01.2023 - Current
- Cared for pets in clients' homes, ensuring daily routines were maintained and animals remained comfortable during owner absences.
- Monitored pet health and behavior, quickly identifying issues and communicating concerns to owners for timely intervention.
- Administered medications and managed special dietary needs, contributing to noticeable improvements in pet well-being.
- Kept detailed logs of feeding, exercise, and medication schedules, supporting clear communication and peace of mind for clients.
- Built trust with pets and owners, fostering positive relationships and repeat business through attentive, compassionate service.
- Adapted care routines for pets with unique needs, resulting in marked gains in comfort and owner satisfaction.
Customer Service Associate
Walmart
10.2024 - 09.2025
- Resolved customer inquiries efficiently, resulting in substantial improvements to overall satisfaction and repeat business.
- Processed transactions accurately while maintaining compliance with company policies, ensuring reliable daily operations.
- Worked closely with team members to address complex issues, fostering a positive environment and seamless service delivery.
- Identified recurring customer concerns and suggested actionable solutions, leading to noticeable gains in service quality.
- Provided empathetic assistance to customers, building trust and reinforcing long-term loyalty.
- Monitored inventory discrepancies and promptly communicated findings, supporting consistent stock levels and minimizing checkout delays.
Education
High School -
Kuna High School
Skills
- Problem Solving
- Time Management
- Conflict Resolution
- Customer Engagement
- Attention to Detail
- Active Listening
- Critical Thinking
- Multitasking
- Creative Thinking
- Organizational Skills
References
Upon request.
Timeline
Juicer
Nekter Juice Bar
09.2025 - Current
Customer Service Associate
Walmart
10.2024 - 09.2025
Pet Sitter
01.2023 - Current
High School -
Kuna High School