Detail-oriented professional with a strong background in customer service and organizational management. I'm known for strong verbal and written communication skills that help build lasting customer relationships and improve operational efficiency.
Overview
15
15
years of professional experience
Work History
NAIL TECHICIAN / MANAGER
The Nails Spot
Grand Prairie, TX
03.2018 - Current
Utilized advance technical skills to achieve beautiful manicures and pedicures
Developed new filing and organizational practices,
Greeted visitors and helped them either find the appropriate person or
schedule an appointment.
Purchased and maintained office supply inventories while being careful to
adhere to budgeting practices
Customer Service Representative
Community Waste Disposal
Dallas, TX
09.2014 - 03.2018
Typed documents such as correspondence, drafts, memos, and emails
Coordinated waste collection schedules, optimizing route efficiency and resource allocation.
Answered upwards of 20 phone calls daily, taking detailed messages
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Caregiver
TDA DAYCARE
Dallas, TX
05.2011 - 08.2014
Caregiver to 0-12 year olds
Maintained the weekly curriculum
Sustained children's health and safety
Coordinated communication with parents regarding child progress and behavior management strategies.