Mariah Bone

• Managed private contracted housekeeping services to ensure high standards of cleanliness and organization.
• Assisted in stripping and cleaning various spaces including bedrooms, bathrooms, kitchens, garages, and outdoor areas. Performed wall, ceiling, and furniture cleaning as necessary. Coordinated with maintenance personnel for appliance repairs beyond personal capability. Maintained cleanliness of hot tubs and saunas. Reported any missing or damaged items to the owner.
• Managed daily cleaning schedules to ensure thorough upkeep of household environments.
• Organized and maintained inventory of cleaning supplies and household items efficiently.
• Developed effective time management strategies to optimize cleaning routines and minimize disruptions.
• Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
• Implemented customized cleaning schedules tailored to individual client preferences and needs.

• Captured high-quality images for various clients, ensuring alignment with their vision and requirements.
• Edited and retouched photographs using industry-standard software to enhance visual appeal.
• Developed strong relationships with clients to understand their needs and deliver tailored photographic solutions.
• Managed all aspects of photo shoots, including location selection, equipment setup, and subject direction.
• Implemented efficient workflow processes for editing and delivering final images to clients promptly.
• Developed strong relationships with clients through clear communication and professionalism.
• Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
• Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.

• Greeted and registered guests, providing exceptional customer service to enhance visitor experience.
• Managed reservations using hotel management software to ensure accuracy and efficiency in guest bookings.
• Handled guest inquiries and complaints, resolving issues promptly to maintain high satisfaction levels.
• Collaborated with housekeeping staff to coordinate room readiness and cleanliness for arriving guests.
• Provided local area information and recommendations, fostering positive relationships with guests during their stay.
• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.

• Facilitated booking reservations through walk-ins, digital platforms, and phone calls. Assigned guest rooms and addressed inquiries or concerns from guests. Balanced cash register at the beginning and end of shifts, processed cash transactions, and provided change for in-house retail. Utilized Opera PMS for room assignments and key card distribution. Gained proficiency in hotel software and systems.
• Maintained a standing position for eight hours, ensuring continuous engagement and productivity.
• Mastered new software applications swiftly and efficiently.
• Executed comprehensive problem-solving strategies to address complex challenges.

• Managed incoming phone calls to ensure efficient communication and customer service.
• Facilitated reservation processes for customers. Assisted in managing booking schedules. Supported team in maintaining accurate reservation records.
• Executed payment processing operations to ensure timely transactions.
• Resolved customer service inquiries and issues for guests, ensuring satisfaction.
• Facilitated guest arrivals and departures. Assisted with room assignments and key distribution. Supported front desk operations to enhance customer satisfaction.
• Executed retail product transactions to ensure efficient customer service.
• Welcomed and assisted guests upon arrival to ensure a positive first impression.
• Oversaw after-hours call center operations for multiple locations.

Assisted guests with room bookings via online platforms and phone calls. Assigned rooms based on guest preferences and addressed any requests. Delivered requested items to guests promptly.