
Business Administration graduate from Grand Rapids Community College with over a year of banking experience. Currently serving as a Teller and Personal Banking Advisor (PBA) in training at Lake Michigan Credit Union. Passionate about delivering exceptional member service, building meaningful relationships, helping individuals achieve their financial goals. Seeking continued growth within the financial services industry through leadership, professional development, and member-focused solutions.
As a Teller at Lake Michigan Credit Union, I provide exceptional member service by processing daily financial transactions, assisting members with account needs, and ensuring accuracy and compliance in a fast-paced banking environment. As a Personal Banker Associate (PBA) in Training, I am expanding my expertise in consumer lending, financial solutions, and relationship management to help members achieve their financial goals.
• Process deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently
• Deliver outstanding member service and build strong member relationships through personalized financial support
• Assist members with account inquiries, maintenance, and banking solutions
• Maintain compliance with banking regulations, security procedures, and internal policies
• Develop knowledge of consumer lending products and loan application processes
• Train to identify member financial needs and recommend appropriate banking products and services
• Gain experience supporting consumer loans and educating members on available lending options
• Learn to present and explain loan protection products, including GAP coverage and Credit Life & Disability Insurance
• Collaborate with branch team members to promote financial wellness and enhance the overall member experience
Over the past two years, I’ve supported Bath & Body Works as a dedicated team member, transitioning into a seasonal role while continuing to contribute during peak retail periods. As a Cash Lead, I take ownership of front-end operations, ensuring a smooth checkout experience and mentoring new associates to uphold brand standards.
MI Credit Insurance Producer License, Michigan Department of Insurance and Financial Services