Maria Villafranco
Joliet,IL
Summary
Seeking qualifying positions with your company using skills acquired through previous work experience.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Bank Teller
Grundy Bank
Morris, USA
01.2022 - 03.2025
- Responsible for the handling of currency for customer transactions, as well as totalling all transactions and balancing out the drawer at the end of the day.
- Also worked as a phone operator answering phone calls all day, directing people to where they need to go.
- Answering simple questions, helping them get into their online banking and such from their phone or computers.
Seasonal Bartender
Tinley Park Amphitheater
Tinley Park, USA
01.2020 - 07.2023
- Responsible for making drinks for customers/concert attendees in a timely manner so they can watch the show.
Material Handler
Warehouse Services Incorporated
01.2016 - 03.2021
- Responsible for the accurate auditing of product before shipment to customer as well as the handling of product via forklift and RF scanner.
Waitress/Buss Person
IHOP
10.2014 - 05.2014
- Responsible for taking customers orders accurately and efficiently as well as cleaning tables for new customers.
Warehouse Associate
SIMOS Insourcing Solutions
01.2013 - 01.2014
- Responsible for the accurate counting and inspection of products in the warehouse to ensure quality before shipment to customers.
Education
Joliet Junior College
Joliet, ILSkills
- Typing
- Document scanning
- Answering phone
- Cash handling
- Use Rf scanner
- Multitasking
- Cash register operation
- Online banking support
- Customer relationship management
- Money laundering prevention
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Adaptability to change
- Critical thinking
- Sales and Cross-selling
- Customer needs assessment
- Exceptional customer service
- Goal-oriented focus
- Professionalism
- Identity verification
- Customer service
- Financial statements
- Written communication
- Deposit funds
- Payment processing
- Count currency
- Positive attitude
- Customer Service-oriented
- Task prioritization
- Listening and comprehension
- Team collaboration
- Customer account management
- Transaction balancing
- Currency handling
Timeline
Bank Teller
Grundy Bank
01.2022 - 03.2025
Seasonal Bartender
Tinley Park Amphitheater
01.2020 - 07.2023
Material Handler
Warehouse Services Incorporated
01.2016 - 03.2021
Waitress/Buss Person
IHOP
10.2014 - 05.2014
Warehouse Associate
SIMOS Insourcing Solutions
01.2013 - 01.2014
Joliet Junior College