MARIAH BRUNO
East Hartford
Summary
Personable Manager experienced in leading teams and organizing operations. Developed leadership skills that empowered employees to manage daily tasks independently while consistently meeting customer expectations. Creative Hairstylist skilled in hair and scalp analysis, fostering strong client relationships to ensure satisfaction and encourage long-term business.
Overview
1
1
Certification
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Assistant/stylist
Jackie’s beauty bar
04.2026 - Current
- Assisted stylists in creating trendy hairstyles for diverse clientele.
- Prepared clients for services by providing consultations and product recommendations.
- Coordinated appointment scheduling and managed client flow to optimize service efficiency.
- Ensured cleanliness and organization of styling tools and workstations to enhance service delivery.
- Streamlined inventory management by restocking products to ensure availability for client services.
- Participated in ongoing training to stay current with beauty trends and techniques.
Barista Trainer
Doro Marketplace
04.2024 - 04.2026
- Trained new team members using positive reinforcement and respectful coaching to foster a supportive learning environment.
- Evaluated trainees' progress and delivered constructive feedback regularly.
- Taught proper procedures and strategies for success to new employees.
- Instructed new employees on effective procedures and success strategies, ensuring they felt confident in their roles.
- Elevated customer satisfaction through consistent delivery of high-quality espresso and coffee beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Manager
THE FIRESTONE ART STUDIO + CAFE
07.2022 - 03.2024
- Restructured budgets for labor, inventory purchasing, and technology upgrades to control costs and optimize spending.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored daily activities and mentored team members to enhance overall team performance.
- Set performance goals for employees and provided constructive feedback to guide achievement of those milestones.
- Developed and maintained relationships with customers and suppliers through account development.
- Utilized various communication applications, including SLACK, JOLT, and HOMEBASE, to enhance team collaboration.
Manager
Daybreak Coffee Roasters
07.2020 - 04.2022
- Executed daily operational tasks
- Delivered training and development programs for new hires, enhancing employee onboarding experience
- Maintained accounting procedures, ensuring accuracy in cost control and inventory management
- Efficiently and accurately maintained accounting procedures which included cost control, inventory, shrinkage control, etc
- Demonstrated initiative and progressively achieved self-set goals by conquering entry-level clerk position and realizing status of management position within three years
Supervisor
Daybreak Coffee Roasters
05.2017 - 07.2020
- Supervised production personnel, prepared production schedules, and ensured compliance with company policies
- Coordinated with equipment and process teams to ensure adherence to protocols and maintain quality
- Monitored adherence to workplace policies
- Identified team issues and provided ongoing support to members to align with operating standards
EXPIERENCE, Daybreak Coffee Roasters, Barista
03.2015 - 05.2017
- Greeted each customer with a warm smile and positive attitude
- Used knowledge of drink formulas and training skills to provide quality coffee and beverages every shift
- Performed all cleaning duties assigned, while responsible for the closing of the bar at night
Education
Cosmetology License - Cosmetology
International Institute of Cosmetology
Wethersfield, CT 05.2025 - 06.2026
High School Diploma -
East Hartford High School
Skills
- Haircut Techniques
- Customer Consultations
- Product Promotion
- Customer management
- Schedule Preparation
- Scheduling
- Trend Analysis
- Project Management
- Employee Training
- Staff Management
- Employee relations
- Team Leadership
- Equipment Maintenance
- Food management
- Communication skills
Certification
- Certified Food Protection Manager, ServSafe - 3/20/2023 - 3/20/2028
Timeline
Assistant/stylist
Jackie’s beauty bar
04.2026 - Current
Cosmetology License - Cosmetology
International Institute of Cosmetology
05.2025 - 06.2026
Barista Trainer
Doro Marketplace
04.2024 - 04.2026
Manager
THE FIRESTONE ART STUDIO + CAFE
07.2022 - 03.2024
Manager
Daybreak Coffee Roasters
07.2020 - 04.2022
Supervisor
Daybreak Coffee Roasters
05.2017 - 07.2020
EXPIERENCE, Daybreak Coffee Roasters, Barista
03.2015 - 05.2017
High School Diploma -
East Hartford High School