Mariah Converse
Yoder,CO
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
11
11
years of professional experience
Work History
Security Officer
HSS Security
12.2022 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Tire and Lube Express Technician
Walmart
03.2014 - 11.2014
- Maximized efficiency by coordinating changing and rotating of tires.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
Go-Kart Track and Attractions Operator
NASCAR Speedpark
06.2012 - 12.2012
- Demonstrated proper use of safety harnesses and other safety equipment.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Conducted inventory, stocking and merchandising to track supplies and placed orders.
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Attractions Operator
Dollywood
02.2012 - 06.2012
- Demonstrated proper use of safety harnesses and other safety equipment.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO12.2021
High School Diploma -
Edison School
Yoder, Colorado05.2005
Skills
- Drive Vehicles
- Complex Problem-Solving
- Equipment Selection
- Conflict Resolution Techniques
- Facility and Grounds Patrol
- Criminal Law Knowledge
- Perimeter Patrol
- Premises Patrols
- Conflict De-Escalation
- Collaborative Environments
- Safety Regulations
License
Security License
Timeline
Security Officer
HSS Security
12.2022 - 05.2023
Tire and Lube Express Technician
Walmart
03.2014 - 11.2014
Go-Kart Track and Attractions Operator
NASCAR Speedpark
06.2012 - 12.2012
Attractions Operator
Dollywood
02.2012 - 06.2012
Bachelor of Science - Criminal Justice
Colorado Technical University
High School Diploma -
Edison School
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