Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Mariah Dumpson

Mobile,AL

Summary

Seasoned Crew Trainer offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations. Outgoing freshman student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
Fayette, AL
06.2022 - Current
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Produced detailed documentation to outline potential worker issues.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Explained goals and expectations required of trainees.
  • Instructed new team members on correct procedures for operations.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Encouraged open communication between trainees and management throughout the learning process.

Education

Forensic Psychology

Fayette County High School
Fayette, AL
05-2027

Skills

  • Team Leadership and Supervision
  • Sales Expertise
  • Training Tools and Resources
  • Continuous Improvement
  • Active Listening
  • Processing Payments
  • Coaching and Mentoring
  • Customer Service
  • Cleaning and Sanitation
  • Food Safety
  • Complaint Resolution
  • Cash Handling
  • Product Knowledge

Affiliations

  • Women's basketball MVP
  • HOSA participant
  • JMB participant
  • Community Service Advocate
  • Psychology club participant
  • Robotics club participant

Accomplishments

  • FCHS marching band section leader
  • A Honor Roll
  • Honor Society
  • WAC Tournament Award
  • Top 10 in Academics

Certification

  • OSHA Certified
  • CPR Certified
  • First Aid Certified

References

References available upon request.

Timeline

Crew Trainer

McDonald's
06.2022 - Current

Forensic Psychology

Fayette County High School
Mariah Dumpson