Mariah Echols
Chicago Ridge,IL
Summary
Compassionate Certified Nursing Assistant aiding elderly or persons with disabilities with daily living activities in-home or within a care facility. Possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Caregiver
Alden Valley Ridge Rehab
12.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Customer Service Representative
Enova
05.2021 - 11.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Business Development Center Representative
Hawk Mazda Dealership
02.2021 - 05.2022
- Developed persuasive sales presentations tailored to individual client needs, leading to higher conversion rates.
- Monitored industry developments closely to maintain a competitive edge in the marketplace, adapting strategies accordingly.
Education
Certification - Nursing Assistant
Illinois Nursing Academy
Midlothian, ILCertification - BLS (CPR & AED)
American Heart Association
12.2023
Skills
- Vital Signs
- Direct Patient Care
- Patient Advocacy
- Geriatrics
- HIPPA
- Project Management
- Consultative Sales
- Call Management
Timeline
Caregiver
Alden Valley Ridge Rehab
12.2023 - Current
Customer Service Representative
Enova
05.2021 - 11.2023
Business Development Center Representative
Hawk Mazda Dealership
02.2021 - 05.2022
Certification - Nursing Assistant
Illinois Nursing Academy
Certification - BLS (CPR & AED)
American Heart Association
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