Rachel Purvis
West Bend
Overview
1
1
Certification
19
19
years of professional experience
Work History
Caregiver
Hawthorn Manor
321 Hawthorn Dr
10.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Administered medications as per care plans, monitoring responses and reporting changes.
- Implemented engaging social activities to enhance resident well-being and community involvement.
- Maintained accurate documentation of care provided and resident progress in health records.
- Collaborated with healthcare professionals to develop personalized care strategies for residents.
- Trained new staff on caregiving protocols, promoting best practices in patient care.
- Responded promptly to emergencies, utilizing first aid skills to ensure resident safety.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Conducted regular assessments of residents' needs, adjusting care approaches accordingly.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
- Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
- Assisted with personal hygiene tasks, promoting resident independence and well-being.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Supported medication administration under supervision, ensuring adherence to safety protocols.
- Documented patient care activities accurately, maintaining compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Trained new staff on best practices in resident care and safety procedures.
- Implemented infection control measures, enhancing overall health standards within facility.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA/CMA Nurse
Valley Senior Living
Grand Forks, ND
08.2020 - 2021
- I would work am shifts in the dementia unit handling residents, giving baths, dressing, any cares that needed to be done as well as charting all behaviors throughout the shift, feeding residents if needed.
Hospice Nurse
Comfort Keepers
Grand Forks, ND
02.2021 - 06.2021
- I would personally go into my clients houses and help them with physical therapy, med reminder, baths, activities, run errands and whatever else they might have for me to do.
Scheduling Coordinator
Always Best Care Senior Services
Baton Rouge, LA
01.2019 - 02.2020
- I scheduled caregivers and nurses to go to clients' houses and take care of them. I would have my nurses give baths, meds, take them to appointments and so forth.
BANK TELLER
ARMED FORCES BANK
Edwards AFB, CA
08.2017 - 05.2018
- A bank teller has many responsibilities that go beyond simply interacting with customers. While providing customers with services such as check cashing, issuing withdrawals from savings accounts, selling traveler's and cashier's checks, and taking in loan payments and deposits makes up a large part of those responsibilities, they don't stop there. I also have to record transactions such as logging cashier's and traveler's checks, preparing reports, and logging special services. I have to take orders for checks, exchange foreign currencies, complete safe-deposit box procedures, open and close Christmas and vacation club accounts, closing other accounts, and also have to provide statements, copies, and referrals. Additional responsibilities also include reconciling the cash drawer, maintaining cash and currency supply, count currency and coins, turn in mutilated and excess currency and cash to the head teller, and provide cash transactions and various other types of transactions. Most importantly is contributing to team tasks and efforts.
WAITRESS/ FOOD HANDLER
BUFFALO WILD WINGS RESTAURANT
Palmdale, CA
10.2016 - 08.2017
- Working with this company I have gained a lot of knowledge of the menu and am able to answer any questions a guest asks me. One of my strong points I have gained working in the service industry is I have become very great at multitasking and retaining information. At Buffalo Wild Wings we are required to learn new menu items every month, as well as alcoholic beverages. Also, when our takeout team is busy we are asked to help answer any phone calls we may receive. This restaurant has really taught me how to work with others as a team, instead of individually.
ASST STORE MANAGER/ASST BAR MANAGER
PARADISO MEXICAN RESTAURANT
Minot, ND
01.2011 - 01.2016
- While working at Paradiso I learned and accomplished restaurant human resource objectives by recruiting, selecting, orienting training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. I also was trained in maximizing bar profitability by ensuring portion control; monitoring accuracy of charges as the Asst. Bar Manager. Ensuring food prep and ticket times were met according to restaurant standards. The knowledge I learned was career building for myself but taught me how to grow as not only an employee but as a future Manager.
BLACK JACK DEALER/GAMING CONSULTANT
MINOT JUNIOR GOLF ASSOCIATION
Minot, ND
08.2013 - 09.2014
- Operate table games. Stand or sit behind a table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands. As well as prepare collection reports to supervisors, monitor gambling tables and supervise staff.
ASSISTANT STORE MANAGER
VANITY
Minot, ND
05.2011 - 09.2013
- I was Responsible for complete operational duties of the store, assigned daily tasks, provided prompt and courteous customer service on a daily basis. Provided orientation, training, and development of sales associates, managed continuous flow of merchandise from stockroom to sales floor while implementing new floor plans and visual placement of merchandise. Assisted with managing and developing corporate sales programs at the store level. Planned and organized oversight to the completion of year-end inventory.
CERTIFIED NURSING ASSISTANT (CNA)
GARRISON MEMORIAL HOSPITAL
Garrison, ND
01.2007 - 01.2011
- Administered medications for treatments, such as catheterizations, irrigations, IVs, massages, and whatever else either the doctor or Nurse directed. Applied and changed clean dressings, slings, and stockings, support bandages under the direction of the nurse or physician. Answered patient calls, signal lights, and intercom system to determine the patient needs.
Education
HIGH SCHOOL DIPLOMA -
GARRISON HIGH SCHOOL
01-2008
Skills
- MANAGEMENT
- Being an Assistant Manager/Manger listed below in the past I am a highly organized and friendly professional, able to establish long-term, positive and fun relationships with clients, co-workers and outside resources
- COMMUNICATION
- Decisive, efficient team approach; outstanding communication skills
- ORGANIZATION
- An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure
- Interviewing
- Store Management Experience
- Management
- Employee Orientation
- Hospital Experience
- Medication Administration
- Recruiting
- Program Development
- Hospice Care
- Nursing
- Sub for helping with babies
- Human Resources
- Social Work
- Case Management
- Vital Signs
- Home Care
- Personal Assistant Experience
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Physical stamina
- Patient advocacy
- Health monitoring
- Cultural sensitivity
- Medication assistance
- Lifting and transferring
- Toileting assistance
- Infection control practices
- Patient hygiene assistance
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
- Electronic charting
- Geriatric care
- Direct patient care
- Medical terminology
- Patient assessments
- Healthcare ethics
Accomplishments
I have been in the healthcare setting for 19 years.
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- CNA - Certified Nursing Assistant
- NCPCT - Patient Care Technician
- CPCT/A - Patient Care Technician/Assistant
COLLEGE
- Minot State University
- 480 + nursing hours in classroom
Languages
English
Full Professional
Timeline
Caregiver
Hawthorn Manor
10.2025 - Current
Hospice Nurse
Comfort Keepers
02.2021 - 06.2021
CNA/CMA Nurse
Valley Senior Living
08.2020 - 2021
Scheduling Coordinator
Always Best Care Senior Services
01.2019 - 02.2020
BANK TELLER
ARMED FORCES BANK
08.2017 - 05.2018
WAITRESS/ FOOD HANDLER
BUFFALO WILD WINGS RESTAURANT
10.2016 - 08.2017
BLACK JACK DEALER/GAMING CONSULTANT
MINOT JUNIOR GOLF ASSOCIATION
08.2013 - 09.2014
ASSISTANT STORE MANAGER
VANITY
05.2011 - 09.2013
ASST STORE MANAGER/ASST BAR MANAGER
PARADISO MEXICAN RESTAURANT
01.2011 - 01.2016
CERTIFIED NURSING ASSISTANT (CNA)
GARRISON MEMORIAL HOSPITAL
01.2007 - 01.2011
HIGH SCHOOL DIPLOMA -
GARRISON HIGH SCHOOL