Mariah Figueroa
Yuma,AZ
Summary
Highly motivated and empathetic professional with a proven track record in delivering exceptional customer service. Seeking an entry-level role to utilize and further develop skills. Committed to contributing to the success of a reputable company and embracing growth challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandise counter
WIS International
02.2024 - Current
- Collaborated with team members to ensure accurate inventory counts.
- Maintained efficiency in rapid work pace.
- Depart Mondays and return to Yuma on Fridays.
- Engaged in seasonal role concluding in October.
Sales Associate
Best Buy
05.2023 - 12.2023
- Provided friendly greetings to clientele.
- Promote membership opportunities.
- Managed daily cash transactions efficiently and accurately.
- Highlighted key sales achievements.
- Enhanced customer purchases through product recommendations.
- Contributed effectively during seasonal employment.
Customer Service Representative
Convey Health Solutions
01.2023 - 04.2023
- Assisted customers with a warm and professional attitude
- Completed tasks related to orders, refunds, and customer transactions.
- Provided detailed assistance for various customer queries.
- Engaged customers via live chat.
- Maintained detailed records of client issues.
- Managed customer accounts
Merchandising Service Team
Lowe's Home Improvement
03.2021 - 10.2022
- Implemented strategic merchandising adjustments throughout the store to enhance sales performance.
- Ensured the store was ready for upcoming holidays by working overnight.
- Certified on all four power equipment types during tenure at Lowe's.
- Built displays including grills, vanities, toolboxes, and store racks.
Unloader
UPS
10.2020 - 03.2021
- Managed the lifting and unloading process for packages arriving from various distribution points.
Delivery Driver/Warehouse/stocker
DPCI
10.2019 - 03.2020
- Executed delivery logistics and ensured timely product distribution to vendors.
Education
High school diploma -
Brawley Union High School
BrawleySkills
- Customer Service Experience
- Merchandising
- Delivery Driver Experience
- Warehouse Experience
- Retail sales
- Money handling
Certification
Driver's License, 08/01/19, 08/31/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Merchandise counter
WIS International
02.2024 - Current
Sales Associate
Best Buy
05.2023 - 12.2023
Customer Service Representative
Convey Health Solutions
01.2023 - 04.2023
Merchandising Service Team
Lowe's Home Improvement
03.2021 - 10.2022
Unloader
UPS
10.2020 - 03.2021
Delivery Driver/Warehouse/stocker
DPCI
10.2019 - 03.2020
High school diploma -
Brawley Union High School