Mariah Fowler-Gilbert
Mesa,AZ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Cashier
Chipotle
06.2023 - 08.2023
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Answered questions about store policies and addressed customer concerns.
- Prevent loss by vigilantly monitoring potential theft or fraud situations in-store.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate
Chico's FAS
06.2022 - 08.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Five Below
09.2020 - 12.2020
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed efficient cash register operations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Political Science
Northern Arizona University
Flagstaff, AZ12.2024
Skills
- Written and verbal communication
- Reliable and Responsible
- Cooperative Attitude
- Active Listening
- Time management skills
- Patience and Empathy
- Honest and Dependable
- Issue handling
- Calendar Management
- Appointment Scheduling
- Document Control
- Documentation And Reporting
Timeline
Cashier
Chipotle
06.2023 - 08.2023
Sales Associate
Chico's FAS
06.2022 - 08.2022
Sales Associate
Five Below
09.2020 - 12.2020
Bachelor of Science - Political Science
Northern Arizona University