Mariah Garcia
Valencia,CA
Summary
Proactive professional with an abundance of experience in team leadership, and the food and service industries. Proficient in overseeing operations, guaranteeing impeccable eating experiences, and delivering outstanding customer service. Demonstrated ability to lead teams, improve procedures, and produce outcomes in hectic settings. As a soccer team president, I show excellent leadership, communication, and organizational skills by effectively overseeing team operations, encouraging teamwork, and inspiring others to accomplish shared objectives. Dedicated to providing quality in all aspects of the job, including teamwork and relationships with customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Server
The University Club of Baton Rouge
Baton Rouge, LOUISIANA
07.2022 - Current
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Fostered an enjoyable bar environment through customer interaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Kept customer and food preparation areas clean and well-organized.
Server/Cook
In-N-Out Burger
Sand Canyon, CA
08.2020 - Current
- Responded quickly to urgent situations related to customer satisfaction or product shortages.
- Used grills, deep fryers and griddles to cook food.
- Helped prepare different type of menu items such as burgers, fries, and shakes.
- Assisted in training new employees on the job duties required for burger making positions.
- Developed and implemented customer service policies and procedures to ensure quality customer service.
- Make the food quickly to ensure fast service for customer satisfaction.
Education
Bachelor of Science - Kinesiology - Pre Athletic Training
Louisiana State University
Baton Rouge, LA05-2025
Skills
- Verbal communication
- Performance improvement
- Team player attitude
- Cleanliness and hygiene
- Multitasking Abilities
- Engaging personality
Affiliations
Throughout my life, growing up, and in college, I have played club soccer, then tried out for the LSU Women's Club Soccer Team, and eventually became the president of the team, and I still am. I have loved playing the sport since the age of 4, but after playing for about two years in college, I wanted to do something more; I ran and got voted president of the team my second semester of my sophomore year Attaining this role has helped me discover that the role was way more than I anticipated, but it has helped me gain an immense amount of leadership skills in navigating complex situations, managing many different personalities, communicating effectively, and, most importantly, cultivating a strong team culture
Certification
- CPR certified
Timeline
Bartender/Server
The University Club of Baton Rouge
07.2022 - Current
Server/Cook
In-N-Out Burger
08.2020 - Current
Bachelor of Science - Kinesiology - Pre Athletic Training
Louisiana State University
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