Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kelli Doolittle

Saint Croix Falls,WI

Summary

Calm and level-headed Emergency Medical Technician confident in triaging scenes to optimize resource utilization. Dedicated to continuous professional development and delivering of optimal care. Thorough in cleaning and sanitizing between calls. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Bartender/Server

Sandbox Bar
Clear Lake, WI
01.2022 - Current
  • Maintain register counts for accuracy and deposit money as needed
  • 3 years of experience with preparing Mixed drinks
  • Establish customer age prior to serving
  • Efficiency with high volume special events/parties
  • Followed drink safety guidelines
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies and clean

Emergency Medical Technician

Amery Hospital & Clinic & Municipal Ambulance Services
Amery, WI
01.2022 - Current
  • Oversee maintenance and mechanical issues with Ambulances, notify manager to schedule repairs.
  • Maintain levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Conduct equipment and vehicle checks to maintain continuous and safe operation.
  • Communicate with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Restock ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Evaluate patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Develop and maintain rapport with coworkers and local hospital staff to facilitate efficient patient care.

Safety Team Member

Road America
Elkhart Lake, WI
05.2021 - Current
  • NASCAR certification
  • Race Track Firefighter or EMT depending on needs.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Recognized, documented and advised on removal of hazards.

Volunteer Firefighter/First Responder

City of Saint Croix Falls
Saint Croix Falls, WI
07.2018 - Current
  • Firefighter and First Responder
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on a monthly basis.
  • Participated in Tactical rescue training exercises and in-class training to improve knowledge.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Administered first aid and conducted emergent response management.

12/24 Volt Electrician, Materials Manager

Rosenbauer Minnesota
Wyoming, MN
10.2018 - 02.2022

During the pre-assembly of each custom fire truck it is my responsibility to do the following

  • Read and follow technical documentation and orders to complete accurate installation of electrical equipment
  • Communicate issues with part shortages or other problems immediately to Supervisor
  • Identify problems quickly so it can be resolved within the given time frame
  • Work with the current Supervisor and in his absence step into the supervisor role as needed
  • Attend production meetings and create meetings as necessary to keep everyone up to date on the schedule.
  • Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
  • Trained, mentored and monitored employees to boost compliance with performance and quality standards.

Warehouse Manager duties

  • Supervised and directed 8 material control employees across multiple work teams in fast-paced manufacturing settings.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Pulled, verified and packaged items for shipment.
  • Maintained optimal inventory levels to meet customer demands.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving
  • Performed freight processing functions, assisting associates with irregularities in freight.
  • Verified shipment details and progress according to schedules to maximize production success.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Collaborated with Purchasing to manage supplier relationships, product inventory and purchasing across multiple companies.

Customer Service Manager

Luther Collision & Glass
Bloomington, MN
06.2018 - 10.2018
  • Complete auto damage appraisals for customers and their insurance companies
  • Communicate directly with insurance companies and the customers to discuss the repairs needed
  • Document each file accurately with photos and invoices in case of an audit or to prove repairs and replacement parts.

Collision Estimator

Stillwater Motors
Stillwater, MN
04.2018 - 06.2018
  • Write estimates based on customer needs
  • Process GM warranty claims for submission
  • Communicate with management and customers
  • Organize and schedule repairs based on the most effective options
  • Work with technicians to complete repairs in a timely manner
  • Process and submit supplemental items as quickly as possible and work with the insurance company to get approval prior to completion

Collision Estimator

AutoNation, Inc
White Bear Lake, MN
09.2017 - 04.2018
  • Work with insurance companies and customers to provide accurate estimates on auto body damage
  • Schedule repairs to meet the needs of customers
  • Communicate with management and customers
  • Organize and schedule repairs based on the most effective options
  • Work with technicians to complete repairs in a timely manner
  • Process and submit supplemental items as quickly as possible and work with the insurance company to get approval prior to completion

Body Shop Manager

Link Ford Lincoln & RV
Rice Lake, WI
11.2016 - 09.2017
  • Greet customers both on a walk in and scheduled basis
  • Complete auto body estimates as accurately as possible for each situation
  • Schedule and complete vehicle repairs with outstanding customer service
  • Excellent communication with customers and insurance companies to meet their needs.

Assistant Body Shop Manager/Warranty Administrator

Johnson Motor Sales
New Richmond, WI
05.2014 - 11.2016

Also Employed Nov 2007- Sept 2009

  • Write estimates based on customer needs
  • Process GM warranty claims for submission
  • Communicate with management and customers
  • Organize and schedule repairs based on the most effective options
  • Work with technicians to complete repairs in a timely manner
  • Process and submit supplemental items as quickly as possible and work with the insurance company to get approval prior to completion

Lead Operator

Federal Foam Technologies
New Richmond, WI
03.2011 - 04.2014
  • Train current and new employees on how to set up assembly lines and train them on each station on the line to complete work orders accurately
  • Complete random Quality checks on operators to verify part is within tolerance
  • Set up and run vacuum foaming machines to complete work orders based on needs of clients
  • Set up and run various other machines to cut foam, plastic and fiberglass materials
  • Attended daily production meetings with management to address shipping and shortage issues.

Education

Entry Level Firefighter - Emergency Management

Wisconsin Indianhead Technical College
New Richmond, WI
06.2019

Certificate in Emergency Medical Responder - Emergency Medical Technology

Wisconsin Indianhead Technical College
New Richmond, WI
02.2021

No degree - Criminal Justice- Crime Scene Investigation

Rasmussen College
Lake Elmo, MN

High School Diploma -

Amery High School
Amery, WI
05.2002

Emergency Medical Technician-Basic - Emergency Medical Technology

Northwood Technical College
Rice Lake, WI
01.2022

Skills

  • Microsoft Word (10 years)
  • Microsoft excel (10 years)
  • CCC One Estimating (2 years)
  • Audatex Estimating (8 years)
  • BLS Certification
  • Mechanical Knowledge
  • Understanding and applying mechanical concepts and processes
  • Supervising warehouse staff and maintaining safety and security standards
  • Verbal Communication
  • Forklift safety
  • Filing and organization
  • Basic maintenance and repairs
  • Customer focus & orientation
  • Cardiopulmonary Resuscitation
  • Hazardous Chemicals
  • Forklift Operator Certification
  • Warehouse Management Systems
  • Material Handling
  • SmartSheet and MS Project
  • Microsoft Office
  • Schedule Preparation
  • Blueprint and schematic understanding
  • Electrical Understanding
  • Adaptability and Flexibility
  • Dependable and Consistent

Affiliations

National Association of Emergency Medical Technicians

WI State Firefighter Association

National Registry of Emergency Medical Technicians

Certification

  • EMT - Certified Emergency Medical Technician
  • EVOC - Emergency Vehicle Operators Course
  • HAZWOPER - Hazardous Waste Operations and Emergency Response
  • CFR - Certified First Responder

Timeline

Bartender/Server

Sandbox Bar
01.2022 - Current

Emergency Medical Technician

Amery Hospital & Clinic & Municipal Ambulance Services
01.2022 - Current

Safety Team Member

Road America
05.2021 - Current

12/24 Volt Electrician, Materials Manager

Rosenbauer Minnesota
10.2018 - 02.2022

Volunteer Firefighter/First Responder

City of Saint Croix Falls
07.2018 - Current

Customer Service Manager

Luther Collision & Glass
06.2018 - 10.2018

Collision Estimator

Stillwater Motors
04.2018 - 06.2018

Collision Estimator

AutoNation, Inc
09.2017 - 04.2018

Body Shop Manager

Link Ford Lincoln & RV
11.2016 - 09.2017

Assistant Body Shop Manager/Warranty Administrator

Johnson Motor Sales
05.2014 - 11.2016

Lead Operator

Federal Foam Technologies
03.2011 - 04.2014

Entry Level Firefighter - Emergency Management

Wisconsin Indianhead Technical College

Certificate in Emergency Medical Responder - Emergency Medical Technology

Wisconsin Indianhead Technical College

No degree - Criminal Justice- Crime Scene Investigation

Rasmussen College

High School Diploma -

Amery High School

Emergency Medical Technician-Basic - Emergency Medical Technology

Northwood Technical College
Kelli Doolittle