Compassionate Medical Assistant with expertise in HIPAA compliance, direct patient care, and phlebotomy techniques. Committed to providing empathetic support and maintaining high standards of cleanliness to ensure patient safety.
Overview
4
4
years of professional experience
Work History
Medical Assistant/Phlebotomist Extern
Associated Retina Consultants
Goodyear, AZ
04.2026 - Current
Prepared examination rooms and ensured availability of necessary medical supplies for procedures.
Educated patients on treatment plans and medication instructions, improving compliance and understanding.
Maintained a clean and organized environment to comply with health regulations and standards.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Cashier
Wingstop
Glendale, AZ
07.2022 - Current
Managed order processing and fulfillment, maintaining accuracy in product availability and delivery times.
Trained new staff on operational procedures and customer service best practices to enhance team performance.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.