Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mariah Gerola

Gilbert,AZ

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

6
6
years of professional experience

Work History

Head Hostess

The Hidden House
Chandler, Arizona
03.2024 - Current
  • Greeted guests upon arrival and escorted them to their tables.
  • Assisted with seating arrangements for large groups and special occasions.
  • Maintained accurate records of reservations and wait times.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered phones promptly to record and confirm reservations.

Barista/Bartender

The Maple House
Chandler, Arizona
12.2023 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Identified cost-saving measures that could be implemented without compromising quality standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Assistant Manager - Barista

Black Rock Coffee Bar
Chandler, AZ
11.2021 - Current
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Created reports on sales trends, inventory levels, and financial data.
  • Developed strategies to improve the organization's overall cash flow management.
  • Compiled data for reports and prepared spreadsheets using Excel software.

Barista/ Supervisor

USA Gymnastics Fitness Center
Gilbert, AZ
11.2018 - 03.2023
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Monitored stock levels of coffee beans, cups, lids and other supplies needed for the shop.
  • Ensured daily operations ran smoothly and efficiently by delegating tasks to baristas.
  • Developed innovative strategies for increasing sales and profitability of the store.

Education

High School Diploma -

Gilbert High School
Gilbert, AZ
05.2021

Accounting and Finance

Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ

Skills

  • Espresso machine operation
  • POS system operation
  • Customer Service
  • Safe food handling practices
  • Menu Memorization
  • Attention to Detail
  • Budget Control
  • Experienced with Excel

References

  • Kim Jackson (Supervisor)

(480)-246-6326

  • Sherry Sturman Naddour (Owner of USA Gymnastics)

(602)-820-9138

  • Madelyn Stevens (Past Management at Black Rock Coffee)

(480)-450-7757

Timeline

Head Hostess

The Hidden House
03.2024 - Current

Barista/Bartender

The Maple House
12.2023 - Current

Assistant Manager - Barista

Black Rock Coffee Bar
11.2021 - Current

Barista/ Supervisor

USA Gymnastics Fitness Center
11.2018 - 03.2023

High School Diploma -

Gilbert High School

Accounting and Finance

Maricopa Community Colleges - Chandler-Gilbert Community College

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Mariah Gerola