Mariah Hairston
Palm Bay,FL
Summary
Compassionate and highly organized behavioral health professional with over 6 years of experience supporting children, families, and multidisciplinary teams in ABA, behavioral health, and educational settings. Skilled in client intake, family communication, scheduling, documentation, data management, and coordinating services. Recognized for building trusting relationships with families, maintaining accurate records, and ensuring a positive client experience from initial contact through ongoing support. Proficient in managing multiple priorities while delivering exceptional customer service with empathy, professionalism, and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tutor
Brighter Days PPEC
08.2025 - Current
- Support children and families through individualized educational services.
- Maintain documentation and communicate progress with caregivers and team members.
Registered Behavior Technician
Paradigm Behavioral Health
06.2025 - 08.2025
- Served as a primary point of contact for families regarding scheduling, treatment updates, and service coordination.
- Maintained accurate client documentation and records in compliance with HIPAA requirements.
- Coordinated schedules between families, clinicians, and administrative staff to ensure continuity of care.
- Assisted families with onboarding processes, required documentation, and service-related questions.
- Tracked client data and ensured timely completion of reports and documentation.
- Collaborated with BCBAs and interdisciplinary teams to support quality client care.
- Managed multiple client cases while maintaining strong organization and attention to detail.
Registered Behavior Technician
Endless Possibilities Therapy and Learning
08.2024 - 06.2025
- Served as a primary point of contact for families regarding scheduling, treatment updates, and service coordination.
- Maintained accurate client documentation and records in compliance with HIPAA requirements.
- Coordinated schedules between families, clinicians, and administrative staff to ensure continuity of care.
- Assisted families with onboarding processes, required documentation, and service-related questions.
- Tracked client data and ensured timely completion of reports and documentation.
- Collaborated with BCBAs and interdisciplinary teams to support quality client care.
- Managed multiple client cases while maintaining strong organization and attention to detail.
Lead RBT
Space Coast Behavior Analysis
01.2024 - 08.2024
- Served as a primary point of contact for families regarding scheduling, treatment updates, and service coordination.
- Maintained accurate client documentation and records in compliance with HIPAA requirements.
- Coordinated schedules between families, clinicians, and administrative staff to ensure continuity of care.
- Assisted families with onboarding processes, required documentation, and service-related questions.
- Tracked client data and ensured timely completion of reports and documentation.
- Collaborated with BCBAs and interdisciplinary teams to support quality client care.
- Managed multiple client cases while maintaining strong organization and attention to detail.
Registered Behavior Technician
Full Spectrum Behavior Analysis
09.2021 - 12.2023
- Served as a primary point of contact for families regarding scheduling, treatment updates, and service coordination.
- Maintained accurate client documentation and records in compliance with HIPAA requirements.
- Coordinated schedules between families, clinicians, and administrative staff to ensure continuity of care.
- Assisted families with onboarding processes, required documentation, and service-related questions.
- Tracked client data and ensured timely completion of reports and documentation.
- Collaborated with BCBAs and interdisciplinary teams to support quality client care.
- Managed multiple client cases while maintaining strong organization and attention to detail.
Registered Behavioral Technician
Amego Inc.
01.2021 - 09.2021
- Evaluated client progress and maintained detailed treatment documentation.
- Supported activities of daily living and communicated effectively with families and care teams.
Direct Support Professional
Devereux Advanced Behavioral Health
07.2019 - 12.2020
- Maintained confidential client records and completed required documentation accurately and on time.
- Coordinated communication between clients, families, and treatment teams.
- Managed client information and compliance documentation according to organizational policies.
- Demonstrated strong crisis management, problem-solving, and customer service skills.
Education
Associate in Arts - General Studies
Eastern Florida State College
Skills
- Client Intake & Onboarding
- Family Communication
- Phone & Email Correspondence
- Appointment Scheduling
- Documentation & Record Management
- Data Entry
- HIPAA Compliance
- Customer Service
- Behavioral Health Services
- Case Coordination
- Follow-Up Management
- Microsoft Office
- Microsoft Excel
- Team Collaboration
- CRM/EMR Systems
Certification
- RBT Certification
- CPR
- BLS
- First Aid
- AED
- Driver's License
Timeline
Tutor
Brighter Days PPEC
08.2025 - Current
Registered Behavior Technician
Paradigm Behavioral Health
06.2025 - 08.2025
Registered Behavior Technician
Endless Possibilities Therapy and Learning
08.2024 - 06.2025
Lead RBT
Space Coast Behavior Analysis
01.2024 - 08.2024
Registered Behavior Technician
Full Spectrum Behavior Analysis
09.2021 - 12.2023
Registered Behavioral Technician
Amego Inc.
01.2021 - 09.2021
Direct Support Professional
Devereux Advanced Behavioral Health
07.2019 - 12.2020
Associate in Arts - General Studies
Eastern Florida State College