Summary
Overview
Work History
Education
Skills
LANGUAGE SKILLS
Timeline
Generic

MARIAH HENIGAN

Rockford

Summary

I’m a very hard-working team player. I believe that working as a team is always best, but I also work excellent by myself. I a very responsible employee and as long as I get the training that’s needed I’m sure to excel in any position.

Overview

7
7
years of professional experience

Work History

Call Center Representative

Servicom
02.2018 - 08.2020
  • Handled incoming calls efficiently.
  • Call outs
  • Composed and scheduled email correspondence for timely delivery.
  • Check Emails
  • Processed customer orders efficiently.
  • Identified and addressed discrepancies in client accounts.

Custodial Manager

Aramark
08.2019 - 08.2020
  • Sanitized educational spaces, restrooms, and corridors.
  • Conducted regular floor care activities to maintain optimal condition.
  • Performed high and low dusting.
  • Conduct deep cleans

Kitchen Manager

Rockford Public Schools
09.2020 - 06.2025
  • Managed order placements to meet operational requirements.
  • Handled administrative records accurately.
  • Assisted students.
  • Conducted comprehensive training sessions.
  • Hold valid sanitation certification.

Education

Health science through spectrum health

Innovation central high school
Grand Rapids, MI
01.2017

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Call center customer service
  • Verbal and written communication
  • Resolving issues
  • Inbound phone calls
  • Call center operations
  • Communicating with clients
  • Customer communications
  • Answering questions
  • Complaint resolution
  • Product knowledge
  • Payment processing
  • Gathering information
  • Cash handling
  • Training experience

LANGUAGE SKILLS

Fluent in Spanish (studied from kindergarten through 10th grade)

Timeline

Kitchen Manager

Rockford Public Schools
09.2020 - 06.2025

Custodial Manager

Aramark
08.2019 - 08.2020

Call Center Representative

Servicom
02.2018 - 08.2020

Health science through spectrum health

Innovation central high school

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