Mariah Hull
Chicago,IL
Summary
Highly skilled and dedicated customer service professional with over 5 years of experience in providing exceptional service to clients. Proficient in handling customer inquiries, complaints, and requests in a timely and personalized manner. Strong interpersonal and communication skills, with a track record of resolving issues to ensure customer satisfaction. Proven ability to build rapport with clients, identify their needs, and deliver tailored solutions. Adept at working in fast-paced environments, multitasking, and collaborating with cross-functional teams to achieve organizational goals. Unique Design Consultant with exceptional skills in creating conceptual sketches and renderings. Strong customer service, personal service, and communication talents.
Overview
6
6
years of professional experience
Work History
Security Guard Receiver
Weiser Security Services Inc.
University, IL
2024.01 - Current
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Received and logged the incoming inventory shipment.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Identified discrepancies between shipment documents and actual contents of shipments.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Monitored security cameras throughout the premises.
Security Guard
At Your Service LLC
2022.06 - Current
- Provided customer service assistance to staff and visitors in a professional manner. Monitored and patrolled assigned areas to detect and prevent unauthorized entry, theft, vandalism, and other violations.
- Maintained high levels of alertness throughout shifts.
- Completed incident reports regarding violations of policies or procedures.
- Searched bags manually to identify prohibited items and contraband.
Warehouse Docker
Amazon
2022.01 - 2023.09
- Efficiently and accurately unloaded incoming shipments and sorted items for storage in the warehouse
- Implemented quality control measures to ensure all orders were picked and packed accurately and in a timely manner
- Collaborated effectively with team members to achieve daily production goals and meet customer demands
Assistant Manager
Tillys Pit & Pub
2019.10 - 2023.01
- Processed cash, credit, and debit transactions accurately and efficiently, ensuring minimal errors.
- Managed the cash register and balanced the cash drawer at the beginning and end of each shift, adhering to company policies and procedures.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Von Steuben Metropolitan Science Center
chicago, il08.2015
Skills
- Problem solving
- Quality control
- Multitasking Abilities
- Data entry
- Interpersonal communication
- Security operations
- Dispatch
- Surveillance monitoring
- Inventory management
Timeline
Security Guard Receiver
Weiser Security Services Inc.
2024.01 - Current
Security Guard
At Your Service LLC
2022.06 - Current
Warehouse Docker
Amazon
2022.01 - 2023.09
Assistant Manager
Tillys Pit & Pub
2019.10 - 2023.01
Von Steuben Metropolitan Science Center