Mariah Landfair
Normal,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Volunteer Clerical Assistant
The Salvation Army ARC
12.2022 - Current
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Safeguarded sensitive organizational information through diligent adherence to privacy policies when handling confidential files or communications.
- Signed clients up for Christmas services. Also, responsible for contacting registered clients to remind them of distribution date and time.
- Handed out holiday baskets and gifts for kids at Youth Build Toys for Tots program.
Guest Services Representative
Hotel Ventures Management Of Illinois
02.2020 - 08.2022
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Education
No Degree - General Studies
Heartland Community College
Normal, ILNo Degree - Nursing
Mount Mary University
Milwaukee, WISkills
- Microsoft Office
- Scheduling appointments
- Data Entry
- File Management
- Reservation Management
- Complaint Management
Timeline
Volunteer Clerical Assistant
The Salvation Army ARC
12.2022 - Current
Guest Services Representative
Hotel Ventures Management Of Illinois
02.2020 - 08.2022
No Degree - General Studies
Heartland Community College
No Degree - Nursing
Mount Mary University