Mariah Matthews
Mesa,AZ
Summary
Producer and Team Lead with a proven track record at Walmart, enhancing team productivity by over 20% through effective leadership and customer service excellence. Skilled in adaptability and proofreading, I excel in fast-paced environments, ensuring high standards of quality and team collaboration.
Overview
4
4
years of professional experience
Work History
Producer
Nirvana
Tempe, AZ
05.2024 - Current
- Weighed and measured items to determine the quantity of materials on hand.
- Monitored the accuracy of scales used in the weighing process.
- Maintained positive working relationship with fellow staff and management.
- Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
- Collaborated with e-commerce platforms to analyze inventory.
- Followed safety guidelines when operating machinery or power tools.
Team Lead
Walmart
Chandler, AZ
12.2022 - 05.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Delegated tasks appropriately according to individual skill sets.
Associate
Walmart
Chandler, AZ
05.2021 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Trumann Highschool
Trumann, AR05-2021
Skills
- Team leadership
- Proofreading
- Customer service
- Time management
- Teamwork and collaboration
- Effective communication
- Adaptability and flexibility
Timeline
Producer
Nirvana
05.2024 - Current
Team Lead
Walmart
12.2022 - 05.2024
Associate
Walmart
05.2021 - 12.2022
High School Diploma -
Trumann Highschool
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