Mariah McWilliams
Athens,GA
Summary
Dedicated warehouse worker with a strong focus on safety protocols, clear communication, and attention to detail. Committed to optimizing operations and maintaining a clean, organized work environment.
Overview
14
14
years of professional experience
Work History
Warehouse Worker
Amazon
Jefferson, GA
10.2025 - Current
- Consistently lifted materials weighing as much as 100 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Reduced waste, implementing recycling procedures for packaging materials.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Optimized storage space, rearranging items to better utilize available square footage.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Strapped items down over protective padding to secure throughout transportation.
- Assisted in loading and unloading delivery trucks, verifying order accuracy.
- Participated in training sessions to enhance skills in warehouse operations and safety practices.
- Adapted quickly to changes in workflow demands while maintaining productivity levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Warehouse Worker
Amazon
Jefferson, GA
06.2021 - 01.2022
- Operated material handling equipment to efficiently transport goods within the warehouse.
- Executed inventory management tasks, ensuring accurate stock levels and product availability.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Collaborated with team members to meet daily shipping and receiving goals.
- Assisted in loading and unloading delivery trucks, verifying order accuracy.
- Followed safety protocols and guidelines to minimize hazards in the workplace.
- Participated in training sessions to enhance skills in warehouse operations and safety practices.
- Adapted quickly to changes in workflow demands while maintaining productivity levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Production Worker
Value Village
Tacoma, WA
03.2015 - 12.2015
- Operated machinery to sort and process donated goods efficiently.
- Maintained cleanliness and organization of production areas to ensure safety compliance.
- Assisted in inventory management, tracking stock levels for accurate replenishment.
- Collaborated with team members to achieve daily production targets consistently.
- Monitored quality of items during processing, discarding unsellable products promptly.
- Participated in team meetings to discuss workflow improvements and operational challenges.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Assistant Manager
Stacks Burgers
Federal Way, WA
03.2013 - 08.2014
- Streamlined training procedures for new hires, improving onboarding time and employee retention rates.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assistant Manager
Little Caesars Pizza
Tacoma, WA
05.2012 - 08.2014
- Supervised daily operations to ensure compliance with quality standards and operational efficiency.
- Trained and mentored team members on best practices for customer service and food safety.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Coordinated staff schedules to align with peak hours, enhancing productivity and service delivery.
- Analyzed sales reports to identify trends, informing promotional strategies and product offerings.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Assisted in budgeting processes by tracking expenses, ensuring effective cost management within the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
High School Diploma -
Penn Foster Career School
12.2019
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Clear communication
- Attention to detail
- Sorting and labeling
- Warehouse operations
- Warehouse organization
Languages
English
Timeline
Warehouse Worker
Amazon
10.2025 - Current
Warehouse Worker
Amazon
06.2021 - 01.2022
Production Worker
Value Village
03.2015 - 12.2015
Assistant Manager
Stacks Burgers
03.2013 - 08.2014
Assistant Manager
Little Caesars Pizza
05.2012 - 08.2014
High School Diploma -
Penn Foster Career School