Dedicated and results-driven Veterinary Technician with years of experience in cash management, cooking, food sanitation, customer service and vet technician duties. Adept at team leadership, problem-solving, communication and reliability with a proven track record of improving efficiency, driving growth and communication. I excel in customer relations, consistently delivering high-quality work and exceeding expectations. Known for my strong collaboration and adaptability, I thrive in fast-paced environments and in cross-functional teams.I am a driven employee that is passionate about enhancing customer experiences and am eager to contribute my skills and drive to achieve mutual success.
Overview
9
9
years of professional experience
Work History
Cashier
Dollar General
05.2023 - 09.2023
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Worked closely with shift manager to solve problems and handle customer concerns.
Assisted customers with returns, refunds and resolving transaction issues.
Tallied cash drawer at beginning and end of each work shift.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Maintained current knowledge of store promotions and highlighted sales to customers.
Checked personal identifications during alcohol and tobacco sales.
Vet Technician
A-Quality Care Veterinary Hospital
12.2021 - 03.2022
Administered medications to animals in treatment and documented changes in condition.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Collected patient biopsies and blood samples for laboratory analysis.
Recorded symptoms and documented medical observations to inform treatment decisions.
Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Restrained animals to protect veterinarians from potential harm.
Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Collected and prepared specimens for laboratory testing.
Administer medications, vaccines and treatments as instructed by veterinarian.
Performed fecal examinations, urinalysis and bloodwork.
Assisted in preparation and administration of anesthesia for surgical processes.
Trained and mentored other LVT staff.
Food Dresser/Cook/Cashier
Five Guys
10.2021 - 03.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed opening and closing shift kitchen tasks.
Monitored food quality and presentation to maintain high standards.
Prepared and served various food items in fast-paced environment.
Auditor
Sycreon
05.2021 - 09.2021
Followed established auditing processes to meet internal and regulatory requirements.
Analyzed data and findings to prepare reports detailing financial information.
Communicated with auditee staff to obtain necessary information for audits.
Performed observations and evaluated supporting documents to supplement audit findings.
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Executed audit phases and entered data into accounting software for analysis.
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Cook
Olgas KitchenInc
09.2020 - 01.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained food safety and sanitation standards.
Kept kitchen clean and organized by performing daily maintenance tasks.
Golf Caddie
Western Country Club
05.2014 - 09.2015
Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
Cleaned and maintained balls, clubs, and course amenities.
Assisted players in improving game play.
Carried two bags of clubs for full 18-hole rounds of golf.
Built and established positive relationships with patrons, team members and supervisors.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Education
Bachelor of Science - Veterinary Technology
Michigan Sate University
East Lansing, MI
05.2025
Skills
Cash Management
Product Knowledge
Cleaning and Sanitizing
Stocking and Replenishing
Guest Inquiries
Customer Service and Assistance
Professional Relationships
Communication
Problem Solving
Adaptability
Flexibility
Team Work
Additional Information
Received a certificate in Culinary Arts and Hospitality 1