Mariah Mondor
Old Orchard Beach,ME
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.
Overview
15
15
years of professional experience
Work History
Talent Acquisition Partner
Mass General Brigham
Somerville, Massachusetts
02.2023 - 08.2026
- Developed and implemented effective recruitment strategies for diverse roles.
- Collaborated with hiring managers to identify and clarify talent needs and job requirements, ensuring alignment with organizational goals.
- Guided hiring managers on best practices in recruiting, interviewing, selection, and onboarding to enhance candidate experience and improve retention.
- Engaged in career fairs and events to proactively build talent pipelines for immediate and future hiring needs.
- Utilized applicant tracking systems (Workday, Taleo) to manage candidate pipelines efficiently.
Talent Acquisition Partner
ConvenientMD Urgent Care
Portsmouth, NH
06.2021 - 02.2023
- Recruited administrative and clinical positions for 9 clinics in designated region, enhancing team capabilities
- Managed talent sourcing through ATS (ExactHire, ADP) and platforms (Indeed, LinkedIn, Facebook), streamlining candidate pipeline
- Scheduled and facilitated hiring events/job fairs to attract diverse talent and increase candidate engagement
- Coordinate with HR to schedule onboarding/orientation for all new hire and rehired employees
- Identify Key Performance Indicators and areas for improvement within recruiting process
Recruiting Coordinator
ConvenientMD Urgent Care
Portsmouth, NH
11.2020 - 06.2021
- Managed applicant tracking system, ensuring accurate candidate information and timely status updates.
- Supported recruitment process by scheduling interviews, preparing offer letters, and conducting multi-state background checks to streamline hiring.
- Created job postings and distributed to relevant job boards, social media sites, and other sources.
- Coordinated onboarding processes for new employees, facilitating smoother transitions into the company.
Sales Lead/Key Holder
Soma
South Portland, ME
04.2019 - 07.2021
- Led daily sales operations and ensured excellent customer service standards.
- Trained and mentored new team members on sales techniques and product knowledge.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
Benefits Specialist
Sweetser
Saco, ME
09.2019 - 06.2020
- Administered employee benefits programs and services for diverse client populations.
- Managed open enrollment processes, ensuring smooth transitions for employees.
- Educated staff on benefits options and enrollment procedures during orientation sessions.
- Developed training materials for staff to enhance understanding of benefits packages.
- Processed benefit enrollment forms, changes, and terminations.
HR Assistant
Sweetser
Saco, ME
11.2018 - 09.2019
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Coordinated employee onboarding activities to enhance new hire experiences.
- Maintained employee records in HRIS for compliance and data integrity.
- Responded to employee inquiries regarding benefits and company policies promptly.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
Billing Support Specialist
Southern Maine Health Care
Kennebunk, ME
06.2017 - 11.2018
- Responded promptly to emails or phone calls from customers seeking help with their bills or payment inquiries.
- Communicated with credit, collections, customer service and operations department members to assist with and remedy billing issues.
- Input statement information, reconciled accounts and resolved discrepancies.
- Assisted senior staff members with special projects related to billing operations.
Lab Assistant II
Nordx Laboratory Services at SMHC
Biddeford, ME
08.2015 - 09.2017
- Monitored quality control measures for accuracy of test results.
- Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.
- Assisted in preparing and processing laboratory samples for testing.
- Prepared specimens and forms for transport to outside laboratories.
Front End Service Leader
Hannaford Supermarket
Saco, ME
01.2013 - 01.2016
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints by providing effective solutions and support.
- Trained and mentored staff on best practices and company policies.
- Coordinated team schedules to optimize staffing during peak hours.
- Monitored employee performance and provided guidance when needed.
Cashier
Hannaford Supermarket
Saco, ME
01.2012 - 01.2013
- Processed customer transactions efficiently at point of sale.
- Maintained accurate cash drawer throughout shifts.
- Assisted customers with inquiries and product location.
- Collaborated with team members to ensure smooth operations.
Education
Master of Business Administration - Healthcare Management
Husson University
Bangor, ME05-2018
Bachelor of Science - Healthcare Studies
Husson University
Bangor, ME05-2018
High School Diploma -
Thornton Academy
Saco, ME06-2013
Skills
- Recruitment
- Talent sourcing
- Talent pipeline development
- Onboarding support
- Data-driven decision making
- Labor relations
- Problem solving
- Team collaboration
- Teamwork and collaboration
- Relationship building
Timeline
Talent Acquisition Partner
Mass General Brigham
02.2023 - 08.2026
Talent Acquisition Partner
ConvenientMD Urgent Care
06.2021 - 02.2023
Recruiting Coordinator
ConvenientMD Urgent Care
11.2020 - 06.2021
Benefits Specialist
Sweetser
09.2019 - 06.2020
Sales Lead/Key Holder
Soma
04.2019 - 07.2021
HR Assistant
Sweetser
11.2018 - 09.2019
Billing Support Specialist
Southern Maine Health Care
06.2017 - 11.2018
Lab Assistant II
Nordx Laboratory Services at SMHC
08.2015 - 09.2017
Front End Service Leader
Hannaford Supermarket
01.2013 - 01.2016
Cashier
Hannaford Supermarket
01.2012 - 01.2013
Master of Business Administration - Healthcare Management
Husson University
Bachelor of Science - Healthcare Studies
Husson University
High School Diploma -
Thornton Academy