Mariah Moore
Mansfield,OH
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Multi-tasking individual boasting background in placement recommendations and researching client cases. Organized and well-meaning Court Approved Special Advocate successfully liaises with multiple parties, including clients, foster parents and courtroom personnel to achieve best possible outcomes. Determined Court Approved Special Advocate proudly offering over 4 years' experience speaking in court for clients considered high risk. Well-trained professional with a background in client advocacy and a dedication to exemplary assistance and support. Offering outstanding time management skills and staying calm in tense environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager/QMHS, Life Coach
Family Life Couseling
Mansfield, OH
08.2023 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assisted individuals with eligibility for available benefits.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Led group sessions and encouraged discussion to improve results for individuals.
Help Me Grow
Ohio Department of Health
Mansfield, OH
02.2023 - Current
- Identified relevant resources for clients within local area and obtained necessary referrals.
- Gathered information from records, including medical, mental and physical records to maintain up-to-date filing system.
- Managed average caseload to provide crisis management and investigate allegations of abuse and neglect.
- Visited homes as needed per HFA leveling to check on conditions.
- Supported parents in making key educational plans and decisions for children.
- Conducted visits to schools and psychiatric facilities to support clients during treatment.
- Kept family and children assessments current and updated portfolios for each child on daily basis.
- Set up and maintained monthly educational activity calendars.
- Collaborated with counselors and psychologists to complete psychological evaluation reports.
- Processed family enrollments and developed productive relationships with parents in order to strengthen roles.
- Identified appropriate community resources and provided referrals for services.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Created and implemented developmentally-appropriate instructional and activity plans to promote learning.
Court Appointed Special Advocate
CASA/ Guardian Ad Litem
Mansfield, OH
10.2019 - Current
- This certification is for appointment as a court-appointed special advocate/ Guardian Ad Litem to represent the best interest of dependent, neglected, and abused children in the juvenile court system for Richland county.
- Identified signs of abuse and neglect after carefully assessing clients and documented information for judge.
- Followed data security regulations to keep client information confidential.
- Reviewed all available documentation for client to deliver best possible advocacy.
- Represented neglected and abused children in courtroom in front of judges, answering questions.
- Collaborated with community providers to identify and engage natural supporters.
- Completed reports, paperwork and documentation accurately and on time.
- Attended hearings with victims to provide emotional support.
- Verified and authenticated validity and admissibility of evidence, preserving integrity for court hearings.
House Manager
Stay at Home Mother, Stay At Home Mom/Wife
Mansfield, OH
03.2018 - Current
- As a stay at home mother, there are a lot of duties that come with this responsibility
- I am a director of child care and a household CEO
- A few of my responsibilities include providing childcare for my children, cleaning, catering, organizing services and dealing with financials.
- Managed simultaneous needs of 2 children with organized schedules.
- Supported digital online delivery of lessons and materials in home-based environment.
Community Health Worker
Third Street Family Health Services
Mansfield, OH
02.2023 - 08.2023
- Handled research and administrative tasks to support community outreach and program initiatives.
- Returned calls, emails and faxes according to departmental policy.
- Applied concise time-management to meet deadlines.
- Acquired and maintained knowledge of with all Third Street Family Health Services policies and procedures.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
- Assisted individuals with navigating health care systems, appointments and classes.
- Delivered healthy living and disease management information to specific population groups.
- Educated clients on options to assist in making informed decisions.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Provided information to access financial assistance, legal aid or housing.
- Created and oversaw training courses focused on team and community education.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Photographer
Self-employed
Loudonville, OH
10.2015 - 04.2018
- Market and adverse services to gain clientele, use various equipment and techniques to acquire different photographs, and create unforgettable memories that a client will remember forever
- Preschool portrait photographer
- Photographed special events, parties and portraits.
- Cropped, manipulated and performed color balance for final images.
- Saved and archived images and maintained master image library for future use.
- Set up camera control equipment, stands and tripods for shoots.
- Explained price and package details to customers.
- Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
Photographer
Lifetouch Preschool Portraits
Columbus, OH
10.2017 - 03.2018
- My duties were to adjust apertures, shutter speeds, create artificial light as well as capture the one in a million smile for children.
- Photographed special events, parties and portraits.
- Set up lights, backdrops and props for shoots and events.
- Worked with design team to align photography with project specifications.
- Tracked studio inventories and ordered new supplies when needed.
- Set up camera control equipment, stands and tripods for shoots.
- Used traditional or digital cameras along with tripods, filters and flash attachments.
- Set up, mounted or installed photographic equipment and cameras.
- Selected and assembled equipment and required background properties.
- Selected and adjusted subjects, equipment and lighting to achieve desired effects.
- Tested equipment prior to use, verifying good working order.
- Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Uploaded digital images for editing, archiving and electronic transmission.
- Created artificial light using flashes and reflectors.
- Took pictures of individuals, families and small groups in studio or on location.
- Selected and assembled photography equipment and required backdrops.
- Performed maintenance tasks to keep equipment working properly.
Teacher
The Oxford school
Dublin, OH
12.2017 - 02.2018
- My duties were to supervise and monitor the children that were in my care, prepare and organize meals and snack times, as well as developing schedules and routines to ensure the children had proper physical activity, rest and playtime
- I also took place in instructing children in personal health habits such as eating, resting, and toilet habits
- Upon getting this job i also took a 24 hour child abuse online class to become certified as a day care teacher
- All of the skills i gained from this job gave me experience in consulting children when emotional support is needed, and ensuring safe boundaries where children can feel safe.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Designed individualized curricula for academically underachieving students.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Differentiated instruction according to student skill level.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Built and strengthened positive relationships with students, parents and teaching staff.
Hostess
Applebee's
Columbus, OH
07.2015 - 09.2015
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Answered phones promptly to record and confirm reservations.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Took beverage orders and served drinks during peak meal times.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Answered telephone to provide dining information and take reservations.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
Bachelor of Science - Social Work
The Ohio State University
Mansfield, OH05.2025
Associate of Applied Science - Human And Social Work Services, Human Services
North Central State College
true05.2023
Loudonville High School
05.2014
High school - Sports Medicine
Ashland County West Holmes Career Center
Ashland, OHSkills
- Reliable & Trustworthy
- Problem Resolution
- Customer Service
- Team Building
- Friendly, Positive Attitude
- Child Advocacy
- Well-Trained in Word, Excel, and PowerPoint
- Case Records Review
- Treatment Plans Knowledge
- Patient Assessment
- Emotional Awareness
- Planning & Organizing
- Critical Thinking
- Active Listening
- EPIC Hyperspace
- Microsoft Office
- Good Work Ethic
- Trauma informed
- Usage of Care Coordination System and OCHIDS ODH
- Prenatal and Post Partum education and knowledge
- Maternal and Infant Health
- Usage of EchoVantage clinical system
- Knowledgeable and expireced in crisis management
Certification
- Court Appointed Special Advocate
- Chemical Dependency Counselor Assistant certification (CDCA)- 2023
- Community Health Worker certification through the Ohio Board of Nursing- 2023
- Social Work Assistant certification- 2023
- HFA Provisional Home Visitor Credential Certification- 2023
- Basic Life Support certified- 2023
- CPR certified- 2023
- CANS assessment certified- 2023
- Active NPI and Medicaid number
Additional Information
- Authorized to work in the US for any employer
- Conducted field placement at 3 social service agencies- The Harmony House Homeless Shelter- 2021, Mansfield Memorial Homes- 2022, Abraxas Ohio- 2023.
Timeline
Case Manager/QMHS, Life Coach
Family Life Couseling
08.2023 - Current
Help Me Grow
Ohio Department of Health
02.2023 - Current
Community Health Worker
Third Street Family Health Services
02.2023 - 08.2023
Court Appointed Special Advocate
CASA/ Guardian Ad Litem
10.2019 - Current
House Manager
Stay at Home Mother, Stay At Home Mom/Wife
03.2018 - Current
Teacher
The Oxford school
12.2017 - 02.2018
Photographer
Lifetouch Preschool Portraits
10.2017 - 03.2018
Photographer
Self-employed
10.2015 - 04.2018
Hostess
Applebee's
07.2015 - 09.2015
Bachelor of Science - Social Work
The Ohio State University
Associate of Applied Science - Human And Social Work Services, Human Services
North Central State College
Loudonville High School
High school - Sports Medicine
Ashland County West Holmes Career Center
- Court Appointed Special Advocate
- Chemical Dependency Counselor Assistant certification (CDCA)- 2023
- Community Health Worker certification through the Ohio Board of Nursing- 2023
- Social Work Assistant certification- 2023
- HFA Provisional Home Visitor Credential Certification- 2023
- Basic Life Support certified- 2023
- CPR certified- 2023
- CANS assessment certified- 2023
- Active NPI and Medicaid number
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