Mariah Moore
Walgreens
Houston,TX
4
years of professional experience
Dynamic professional specializing in inventory management and customer service excellence. Demonstrated leadership in operations management, customer complaint resolution, and maintaining high service standards. Committed to enhancing team collaboration and delivering exceptional service experiences.
Work History
Shift Leader
3 Months- Managed store openings and closings.
- Counted register drawers, prepared safe drops, and issued change loans.
- Assisted pharmacy during staffing shortages.
- Maintained shelf tags, promotional signage, and accurate inventory counts.
- Handled cash register transactions, authorized register overrides, voids, product returns, and customer refunds while providing excellent customer service.
Digital personal shopper
1 Year 3 Months- Actively listened to customers, handled concerns quickly, and escalated major issues to a supervisor.
- Informed customers about promotions and special offers to increase sales potential.
- Satisfied customers with quick, accurate service under tight deadlines.
- Executed inventory management practices, restocking, and rotating products to reduce spoilage and improve customer experience.
- Learned new skills and applied them to daily tasks, enhancing efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Engaged in team-building exercises to foster collaboration and improve workplace dynamics.
Team lead manager
2 Years 2 Months- Ensured smooth daily operations by supervising team members, maintaining high standards of customer service, and supporting management.
- Trained and guided staff, oversaw food preparation and cleanliness, and managed shift responsibilities, including opening, closing, and cash transactions.
- Assisted in resolving customer concerns and fostered a positive, efficient work environment.
- Monitored compliance with health and safety regulations, ensuring a safe environment for staff and customers.
- Participated in team meetings to review performance metrics and develop strategies to enhance efficiency and productivity.
Education
High School Diploma
Skills
Product Organization
Inventory management
Time management
Communication
Team Leadership
Customer Assistance
Conflict resolution
Timeline
Shift Leader
Walgreens
04.2026 - 07.2026Read More
Digital personal shopper
Walmart
12.2024 - 03.2026Read More
Team lead manager
Wing stop
08.2022 - 10.2024Read More
Booker T. Washington High School
High School Diploma
Read More