Mariah Mora
Summary
Proven track record of enhancing customer satisfaction and streamlining order processes at Ready 2 Party, leveraging exceptional multitasking and communication skills. Excelled in a fast-paced environment, achieving significant improvements in order accuracy and efficiency. Fluent in Spanish, adept at fostering client relationships and expanding client base through personalized tutoring services.
Overview
1
1
year of professional experience
Work History
Answer Phone Calls and Take Orders
Ready 2 Party
12.2023 - Current
- Welcomed customers and provided quick and attentive service.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Accurately performed cash register operations to process and receive payments and issue change.
- Checked outgoing orders for accuracy before delivery.
- Assisted in reducing order errors with meticulous attention to detail while inputting data.
- Achieved timely fulfillment of orders by consistently meeting established deadlines.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Offered immediate, friendly and knowledgeable assistance to every guest.
Private Spanish Tutor
Self Employed Services
03.2024 - 08.2024
- Incorporated technology into lessons effectively, utilizing multimedia tools for increased engagement and comprehension.
- Maintained detailed records of student progress while identifying areas for improvement or reinforcement.
- Boosted students'' confidence in speaking and understanding Spanish through consistent practice and interactive activities.
- Developed strong writing abilities with focused instruction on grammar, vocabulary, style, and organization.
- Provided constructive feedback on spoken and written assignments, encouraging continuous growth in linguistic proficiency.
- Implemented effective strategies to accommodate different learning styles and preferences among students.
- Coordinated scheduling with clients to ensure consistency in lessons while accommodating individual availability constraints.
- Increased student fluency in Spanish by developing personalized lesson plans tailored to individual needs and goals.
- Prepared students for successful completion of various standardized language exams, such as the AP Spanish Language and Culture exam.
Education
High School Diploma -
Garces Memorial High School
Bakersfield, CA05.2026
Skills
- Cleaning skills
- Spill management
- Money Handling
- Supply Restocking
- Counter restocking
- Verifying merchandise
- Safety practices
- Verifying shipments
- Dependable and Responsible
- Issue Resolution
- Customer Service
- Problem-Solving
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Creative Thinking
- Active Listening
- Adaptability and Flexibility
- Phone and Email Etiquette
- Quality Inspection
- Task Prioritization
- Bilingual
- Teamwork and Collaboration
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Private Spanish Tutor
Self Employed Services
03.2024 - 08.2024
Answer Phone Calls and Take Orders
Ready 2 Party
12.2023 - Current
High School Diploma -
Garces Memorial High School
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