MARIAH MYLES
Hudson
Summary
Dynamic professional with a proven track record in customer service, excelling in upselling and customer communication. Skilled in problem-solving and patient-centered care, I effectively enhance client experiences while fostering teamwork. Committed to continuous improvement, I leverage strong communication and clinical documentation skills to deliver exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer
Hope Clinic
06.2022 - Current
- Working as a volunteer in the food pantry and farm stand
- Currently applying to help in the medical center and working towards incorporating physical therapy in their Pro-bono healthcare options
Store Front Cashier
Target
Ann Arbor
09.2021 - Current
- Increased sales of target items by employing excellent upselling and communication skills
- Collaborated with team members and cross-trained employees in different positions and departments
- Processed cash register transactions, inputted product costs and gave back change
Delivery Driver/ shopper
Instacart
09.2020 - 07.2023
- Addressed customer complaints and proactively implemented resolutions to promote repeat business
- Handled bagged products with care and delivered to customers in pristine condition
- Reviewed orders before delivery and confirmed completeness and proper invoicing to optimize customer service
- Followed prescribed routes and time schedules to attain on-time delivery
Ice Cream Maker
Dairy Queen
Twinsburg
09.2017 - 05.2020
- Operated cooking, mixing, blending and processing equipment
- Kept work area organized and clutter-free
- Maintained good working relationship with co-workers and management
- Upholding high sanitation and safety standards while delivering and serving food
Education
Doctorate of physical therapy - Physical Therapy
Bowling Green State University
Bowling Green, Ohio08-2026
BA - Sociology
Eastern Michigan University
Ypsilanti, Michigan08.2023
High School Diploma -
Twinsburg highschool
Twinsburg, Ohio05.2019
Skills
- Upselling
- Cashier training
- Problem solving
- Product recommendations
- Fast learner
- Customer service
- Task prioritization
- Networking
- Cash register operation
- Patient-centered care
- Client-centered communication
- Patient assessment
- Therapeutic exercise
- Patient education
- Clinical documentation
- Healthcare teamwork
- Continuous improvement
Certification
- BSL CPR certification
Timeline
Volunteer
Hope Clinic
06.2022 - Current
Store Front Cashier
Target
09.2021 - Current
Delivery Driver/ shopper
Instacart
09.2020 - 07.2023
Ice Cream Maker
Dairy Queen
09.2017 - 05.2020
Doctorate of physical therapy - Physical Therapy
Bowling Green State University
BA - Sociology
Eastern Michigan University
High School Diploma -
Twinsburg highschool
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