Dedicated healthcare professional with a focus on enhancing patient experiences through effective communication and attentive care. Experienced in managing patient records and laboratory processes, contributing to streamlined operations and high customer satisfaction. Committed to fostering strong relationships with patients to ensure their needs are met.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Little Colorado Physician’s Office
Winslow, Az
04.2025 - 04.2026
Conducted patient intake, including vital signs, medical history, and current issues.
Performed routine laboratory tests and processed specimens for analysis.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Administered medications and injections as prescribed by healthcare providers.
Facilitated communication between physicians and patients to ensure clarity.
Handled phone calls, referrals, and authorizations to streamline processes.
Oversaw patient lab orders, specimen processing, and distribution of results.
Utilized EHR systems and telemedicine platforms to enhance service delivery.
Phlebotomist
Sonora Quest Laboratories
Flagstaff, Az
07.2022 - 03.2025
Verified credentials and managed payment transactions as required.
Maintained accurate patient records using electronic health record systems.
Prepared patients for venipuncture procedures, ensuring comfort and safety.
Performed venipuncture, skin puncture and capillary collections on adults, children and infants.
Prepared specimens for testing to facilitate timely results.
Monitored inventory of supplies and requested restocks as needed..
Phlebotomist
Rapid Labs
Tempe, Az
01.2022 - 07.2022
Collected specimens from patients' homes, ensuring adherence to healthcare provider orders.
Prepared and labeled specimens for timely transport to analysis facilities, maintaining sample integrity.
Transported blood samples to designated laboratories, ensuring compliance with safety and quality standards.
Ensured accuracy and completeness of work, adhering to established protocols and professional standards.
Communicated frequently with dispatch to coordinate incoming patient orders.