Overview
Work History
Education
Skills
Timeline
Generic

Mariah Otero

Chandler,AZ

Overview

8
8
years of professional experience

Work History

Patient Service Representative

Heartland Dental
04.2024 - Current
  • Schedule, reschedule, and cancel patient appointments; handle high volume of calls; process payments; verify insurance; provide customer service; collaborate with dental staff; manage responsibilities remotely.

Auto Claims Representative

State Farm Mutual Automobile Insurance Company
07.2022 - 11.2022
  • Provided customer service to claimants; managed high call volume; processed auto insurance claims; resolved issues efficiently.

Manufacturing Associate

W. L. Gore & Associates
10.2018 - 05.2022
  • Inspected devices for defects; maintained organized workspace; filled raw material; complied with cleanroom environment; improved operational efficiency.

Patient Service Representative

Flagstaff Eye Care
06.2017 - 10.2018
  • Handled multi-line phone system; provided customer service; maintained confidentiality; processed payments; maintained cleanliness of reception area.

Patient Service Representative/Optometric Technician

Nationwide Vision
08.2016 - 06.2017
  • Assisted patients with paperwork; maintained confidentiality; performed registration and scheduling; answered calls; provided customer service.

Education

High School Diploma -

Summit High School
Flagstaff, AZ
05.2015

Skills

  • Manufacturing
  • Assembly
  • Medical terminology
  • Medical records
  • HIPAA
  • Customer service
  • Machining

Timeline

Patient Service Representative

Heartland Dental
04.2024 - Current

Auto Claims Representative

State Farm Mutual Automobile Insurance Company
07.2022 - 11.2022

Manufacturing Associate

W. L. Gore & Associates
10.2018 - 05.2022

Patient Service Representative

Flagstaff Eye Care
06.2017 - 10.2018

Patient Service Representative/Optometric Technician

Nationwide Vision
08.2016 - 06.2017

High School Diploma -

Summit High School

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Mariah Otero