MARIAH PRATT
Licensed Florida REALTOR® with Keller Williams Heritage serving Central Florida, with a focus on helping buyers and sellers navigate the real estate process with clarity, organization, and strong communication. Skilled in property research, market analysis, lead generation, follow-up, open house hosting, social media marketing, and client education.
Known for a service-focused and detail-oriented approach, with an emphasis on listening carefully, communicating honestly, and helping clients understand each step of a transaction. Actively building experience through prospecting, real estate training, market research, property tours, open houses, role-play, and continuous industry education.
Comfortable managing high call volumes, organizing prospective leads, researching properties, preparing marketing materials, and building relationships with potential buyers, sellers, lenders, and other real estate professionals. Motivated to grow a long-term real estate career based on integrity, professionalism, consistency, and exceptional service.
Work History
Real Estate Agent
9 Months- Advised clients on property values, market trends, and listing strategies.
- Coordinated showings, open houses, and private tours for prospective buyers.
- Negotiated purchase agreements, counteroffers, and contract terms with parties.
- Prepared listings, disclosures, and transaction documents with accuracy.
Delivery Driver
3 Years- Delivered packages efficiently across designated routes, ensuring timely arrivals and customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed delivery schedules, optimizing routes for maximum efficiency and fuel economy.
- Collaborated with dispatch team to coordinate last-minute changes and ensure successful deliveries.
Customer Service Representative
4 Years- Managed high-volume inbound calls assisting members with billing and coverage questions
- Accurately documented client interactions and resolved concerns efficiently
- Maintained professional communication and strong customer satisfaction
Clerk
2 Years- Assisted customers with mailing services, transactions, and product purchases
- Handled cash, credit, and money orders accurately in a fast-paced environment
- Maintained compliance with USPS procedures and customer service standards
Pse Clerk
2 Years- Sorted and processed high volumes of packages and mail to ensure accurate routing and on time delivery.
- Operated mail processing equipment and scanners in a fast-paced distribution environment.
- Worked collaboratively with team members to meet daily production goals.
Sales Representative
2 Years- Conducted inbound and outbound sales calls to promote products and services
- Qualified leads, handled objections, and closed sales
- Supported customer retention through consistent follow-up
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with customers.
- Improved customer engagement through personalized service and product recommendations.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Collaborated with team members to achieve monthly sales goals and promotions.