Mariah Queen
Sheridan,AR
Summary
Proven track record of enhancing customer satisfaction at Pine Federal Credit Union, leveraging exceptional customer service and great computer skills. Excelled in team collaboration and quickly mastered new tasks, significantly improving transaction efficiency. Demonstrated professionalism and a strong work ethic, consistently exceeding performance goals.
Overview
2
2
years of professional experience
Work History
Teller
Pine Federal Credit Union
11.2023 - Current
- Disburse cash and checks accurately while maintaining security of cash drawers.
- Balance cash drawer daily, identifying discrepancies and taking corrective actions as needed.
- Process customer transactions promptly, minimizing wait times.
- Work with loan officer doing collections/delinquencies on unpaid loans
- Help members set up online banking and get them back in when they are locked out
- Open accounts for new members going over all disclosures and any paperwork they may have to sign
Cashier
Smoker Friendly
04.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Cleaned when and where I could.
- Counted down my drawer at the beginning and end of my shift.
Sales Associate
Dollar General
08.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked new merchandise on shelves efficiently.
- Nightly closing duties such as counting down drawers and counting down vault.
Education
Diploma -
Sheridan High School
Sheridan, AR05.2015
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Great computer skills
- Can learn new things quickly and easily
- Excellent at building personal bonds with other people
- Great at working as a team
Timeline
Teller
Pine Federal Credit Union
11.2023 - Current
Cashier
Smoker Friendly
04.2023 - 11.2023
Sales Associate
Dollar General
08.2022 - 04.2023
Diploma -
Sheridan High School
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