Mariah Rachwal
Hamburg,NY
Summary
Dedicated professional with proven expertise in cleaning, sanitizing, and customer service, honed at Orchard Park Schools and McDonald’s. Excelled in enhancing cleanliness and team performance through effective training and task delegation. Known for reliability, punctuality, and problem-solving abilities, consistently meeting employer expectations.
Overview
11
11
years of professional experience
Work History
Cleaner
Orchard Park Schools
2017.10 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Shift Manager
McDonald’s
2013.04 - 2020.12
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Associates - Business Administration
Erie Community College
Orchard Park, NY06.2016
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
Timeline
Cleaner
Orchard Park Schools
2017.10 - Current
Shift Manager
McDonald’s
2013.04 - 2020.12
Associates - Business Administration
Erie Community College
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