Mariah Romero
Cibolo,TX
Summary
Dynamic and self-motivated professional with strong customer service and problem-solving skills, honed at Raising Cane's Restaurants. Proven ability to build relationships and resolve complaints effectively, while maintaining a clean and organized environment. Committed to team success and achieving goals through collaboration and attention to detail.
Overview
4
4
years of professional experience
Work History
Team Member
Raising Cane's Restaurants
05.2025 - 09.2025
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Monitored and verified merchandise for proper prices and labels.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
Americorps NCCC Member
AmeriCorps NCCC
10.2024 - 04.2025
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
Bagger
Nellis Air Force Base Commisary
06.2024 - 07.2024
- Assisted with maintaining clean and organized store appearance.
- Communicated with cashiers and customers to learn about bagging needs.
- Returned unwanted merchandise and retrieved specially requested products.
- Bagged customer purchases while paying mind to industry best practices.
Team Member
Popeyes® Louisana Kitchen
09.2022 - 02.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Busser
Kadena Summer Hire
06.2022 - 08.2022
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
Busser
Kadena Summer Hire
06.2021 - 08.2021
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Mojave Highschool
Las Vegas, NV05-2024
Skills
- Cleaning
- Complaint resolution
- Budgeting and finance
- Cash handling
- Constructive outlook
- Verbal and written communication
- Team building
- Customer service
- Relationship building
- Goal setting and achievement
- Following instructions
- Attention to detail
- Collaboration and teamwork
- Problem-solving
- Area and facility cleaning
- Willingness to learn
- Clear communication
- Conflict resolution
- Teamwork and collaboration
- Task prioritization
Accomplishments
I am proud of my time severed in Americorps NCCC. My time served in Americorps NCCC inspired me to be a more service and volunteer based person. I am currently a mentor with Big Brothers and Big Sisters of South Texas.I was matched with my little back in November and we are building an amazing relationship. Hopefully I can have many great years with her.
Timeline
Team Member
Raising Cane's Restaurants
05.2025 - 09.2025
Americorps NCCC Member
AmeriCorps NCCC
10.2024 - 04.2025
Bagger
Nellis Air Force Base Commisary
06.2024 - 07.2024
Team Member
Popeyes® Louisana Kitchen
09.2022 - 02.2024
Busser
Kadena Summer Hire
06.2022 - 08.2022
Busser
Kadena Summer Hire
06.2021 - 08.2021
High School Diploma -
Mojave Highschool