Summary
Overview
Work History
Education
Skills
Timeline
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MARIAH SANBORN

Brentwood,NH

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for consumers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

110 Grill
10.2021 - 12.2023
  • Proficient in taking accurate orders, answering menu questions, and making informed recommendations to enhance customer satisfaction and increase sales.
  • Skilled in multitasking and prioritizing tasks to efficiently manage busy shifts while maintaining a positive attitude and demeanor.
  • Collaborated effectively with kitchen staff and management to ensure seamless coordination of food and beverage orders, resulting in timely and accurate delivery to guests.

Seasonal Summer Job in Several Positions of Food & Beverage

Wentworth by the Sea Country Club
04.2022 - 08.2023
  • Efficiently managed beverage cart operations, including inventory management, cash handling, and maintaining cleanliness and presentation standards for up to 200 guests on the course at a time.
  • Skilled in banquet serving, adeptly executing service for large-scale events with precision and professionalism, while ensuring the highest level of guest satisfaction.
  • Additionally, experienced in poolside service, delivering attentive and personalized service to enhance members' relaxation and enjoyment. Collaborative team player with excellent communication and interpersonal skills, capable of thriving in fast-paced and dynamic environments.

Sales Associate

L.L. Bean
09.2021 - 01.2022
  • Demonstrated ability to provide exceptional customer service by understanding and fulfilling customer needs and preferences.
  • Proficient in product knowledge, effectively communicating features and benefits to drive sales and enhance customer satisfaction.
  • Skilled in building strong relationships with customers to foster loyalty and repeat business such as signing up at least one new credit card user a shift.

Branch Manager

Y.E.A.A. Internship
10.2020 - 10.2021
  • Highly driven and results-oriented individual with extensive experience in entrepreneurship and business management. Demonstrated exceptional leadership skills by managing all aspects of business, including employee recruitment, termination, and supervision.
  • Consistently exceeded sales targets, generating over $100,000 in sales and completing projects totaling more than $60,000 during one summer season.
  • Proficient in conducting free estimates, negotiating contracts, and collecting deposits, while maintaining focus on customer satisfaction. Proven ability to effectively manage communication channels and resolve issues promptly.

Education

Professional food & wine pairing, Beginners Italian, Digital Marketing, Society and Culture in Italy -

Semester At Florence University of Arts
Florence, Tuscany
2023

Bachelor of Science in Business Administration; Management -

University of New Hampshire
Durham, NH
05.2024

Skills

  • Performance Improvement
  • Sales Techniques
  • Decision-Making
  • Team Leadership
  • Adaptable and Flexible
  • High Energy and Stamina

Timeline

Seasonal Summer Job in Several Positions of Food & Beverage

Wentworth by the Sea Country Club
04.2022 - 08.2023

Server

110 Grill
10.2021 - 12.2023

Sales Associate

L.L. Bean
09.2021 - 01.2022

Branch Manager

Y.E.A.A. Internship
10.2020 - 10.2021

Professional food & wine pairing, Beginners Italian, Digital Marketing, Society and Culture in Italy -

Semester At Florence University of Arts

Bachelor of Science in Business Administration; Management -

University of New Hampshire

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MARIAH SANBORN