Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
9
9
years of professional experience
Work History
Dockmaster
Titan Security Services
01.2024 - Current
Performed pre-shift and post-shift inspections of dock equipment.
Established preventive maintenance routines for equipment, reducing downtime due to unexpected breakdowns.
Organized records of vehicles, schedules and completed orders.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Lead Security Supervisor
Titan Security Services
02.2020 - 12.2023
Created a positive work environment within the security team, fostering collaboration and open communication among members.
Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Kept team compliant with security protocols and appearance standards.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Recorded incident reports with detailed accounts of occurrences.
Prepared and submitted reports to keep management informed of security activities and developments.
Organized and detail-oriented with a strong work ethic.
Security Officer
Allied Universal Security Services
04.2018 - 12.2019
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to emergency situations to assess and deflect issues.
Worked flexible hours across night, weekend, and holiday shifts.
Proven ability to learn quickly and adapt to new situations.
Security Officer
Securitas Security Services USA
01.2016 - 03.2018
Issued access cards to authorized personnel to monitor access points.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Monitored CCTV cameras and alarm systems for security breaches.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Responded quickly to emergency situations to assess and deflect issues.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Package Handler
Fed Ex Ground
01.2015 - 01.2018
Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
Followed safety regulations to maintain safe work environment.
Used hand-held scanners and physical logs to accurately track item movements.
Followed verbal and written instructions to properly move and ship products.
Assembled, sealed, and loaded packages into correct trucks.
Proved successful working within tight deadlines and a fast-paced environment.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Helped train new employees in safe practices and warehouse procedures.
Removed jams and unblocked conveyor system to maintain flow of goods.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Dunbar Vocational Career Academy
3000 S King Dr, Chicago, IL 60616
06.2014
Skills
Emergency Response and Management
Team Leadership
Inventory Audits
Customer Service
CCTV Surveillance
Reliability
Security procedures knowledge
CPR Certified
First Aid Certified
Timeline
Dockmaster
Titan Security Services
01.2024 - Current
Lead Security Supervisor
Titan Security Services
02.2020 - 12.2023
Security Officer
Allied Universal Security Services
04.2018 - 12.2019
Security Officer
Securitas Security Services USA
01.2016 - 03.2018
Package Handler
Fed Ex Ground
01.2015 - 01.2018
High School Diploma -
Dunbar Vocational Career Academy
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