Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Shenault

Chicago,IL

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

9
9
years of professional experience

Work History

Dockmaster

Titan Security Services
01.2024 - Current


  • Performed pre-shift and post-shift inspections of dock equipment.
  • Established preventive maintenance routines for equipment, reducing downtime due to unexpected breakdowns.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Lead Security Supervisor

Titan Security Services
02.2020 - 12.2023


  • Created a positive work environment within the security team, fostering collaboration and open communication among members.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Kept team compliant with security protocols and appearance standards.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Recorded incident reports with detailed accounts of occurrences.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Organized and detail-oriented with a strong work ethic.

Security Officer

Allied Universal Security Services
04.2018 - 12.2019
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Security Officer

Securitas Security Services USA
01.2016 - 03.2018
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Package Handler

Fed Ex Ground
01.2015 - 01.2018
  • Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
  • Followed safety regulations to maintain safe work environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Helped train new employees in safe practices and warehouse procedures.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Dunbar Vocational Career Academy
3000 S King Dr, Chicago, IL 60616
06.2014

Skills

  • Emergency Response and Management
  • Team Leadership
  • Inventory Audits
  • Customer Service
  • CCTV Surveillance
  • Reliability
  • Security procedures knowledge
  • CPR Certified
  • First Aid Certified

Timeline

Dockmaster

Titan Security Services
01.2024 - Current

Lead Security Supervisor

Titan Security Services
02.2020 - 12.2023

Security Officer

Allied Universal Security Services
04.2018 - 12.2019

Security Officer

Securitas Security Services USA
01.2016 - 03.2018

Package Handler

Fed Ex Ground
01.2015 - 01.2018

High School Diploma -

Dunbar Vocational Career Academy
Mariah Shenault