Zack Anding
Pompano Beach,FL
Summary
Detail oriented dockmaster with three years experience in inventory management, budgeting, billing, and customer service. I am determined to make my day to day operations run smooth and go home knowing I did my absolute best for both my company and it's customers. I strive to always have guests at my place of work say that our location is the best but the staff is even better.
Overview
3
3
years of professional experience
Work History
Dockmaster
RVC Outdoors
Fort Lauderdale, FL
05.2023 - Current
- Supervised daily docking operations to ensure safety and customer satisfaction upon arrival.
- Managed a $10k+ inventory of critical dock supplies, including electrical breakers, shore power components, deck and pedestal replacements and more.
- Trained new employees on dock procedures for new guests and safety protocols, improving onboarding efficiency.
- Maintained strong relationships with customers through attentive service and prompt resolution of a variety of issues.
- Prepared contracts, invoices, and documents, using software such as RMS, FSM, Zoho, and DocuSign.
- Collaborated with local authorities for compliance, resulting in consistently passing regulatory inspections.
- Developed marketing strategies to attract new customers during slower months.
- Oversaw financial management tasks such as budgeting and forecasting, ensuring fiscal responsibility and outperforming the years prior.
- Coordinated with contractors to schedule and arrange piling replacement when necessary.
Education
High School Diploma -
Nova High School
Davie, FL05.2019
Associate of Science - Graphic Design
Broward College
Davie, FL05.2024
Skills
- Inventory management
- Budgeting and financial management
- Project management experience
- Dockhand assistance
- Reliability
- Excellent communication
- Relationship building
- Customer service
Languages
English
Spanish
Timeline
Dockmaster
RVC Outdoors
05.2023 - Current
High School Diploma -
Nova High School
Associate of Science - Graphic Design
Broward College